Re: Norton System Works 2006 prevents shutdown
- From: Norman Swartz <swartz@xxxxxx>
- Date: Tue, 08 Aug 2006 16:40:57 GMT
Added Aug 8, 2006 - The source of the problem lies in GoBack. I have
disabled that option within System Works and the problem has been cured.
I have asked Symantec for a fix/patch for GoBack and am awaiting a reply.
Norman Swartz <swartz@xxxxxx> wrote in
news:Xns9816A73B2A18Aswartzsfuca@xxxxxxxxxxxx:
I installed Norton System Works 2006 a few days ago. Since then my
computer (Windows XP Pro SP2) hangs when I try to shut it down. The
computer goes through the first two stages of shutdown, viz. "Logging
off..." and "Saving your settings...", but it hangs in the third
stage, "Windows is shutting down..." I have to shut it off using the
main (external) power switch on the power supply (rear of the
chassis).
I have disabled checking the A-drive on shutdown. I have scoured the
Symantec website for a remedy, but found nothing that works. There
are no settings at all in the BIOS for power management. Shutdown has
worked perfectly since I bought this computer (a year ago) until I
installed System Works.
Might a so-called 'repair re-installation' of Windows XP correct the
problem? Will such a drastic move really leave all my applications
able to run or will I have to re-install most or all of them?
(Re-installing all my applications would likely take several days.)
Should I simply un-install System Works, try to get a refund from
Symantec, and purchase some competitor's product? If the latter,
which one?
Many thanks.
Norman Swartz
.
- References:
- Norton System Works 2006 prevents shutdown
- From: Norman Swartz
- Norton System Works 2006 prevents shutdown
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