RE: NTBackup / VSS Problem, not backing up everything

Mario,

If its any consolation, I am having exactly the same problem. You are not
alone.

I even did the same thing as you, tried to back up one file that i could see
was not being backed up but should be (a .dll in the system32 dir). Nothing.

I did get excited when I found a KB article that pointed to a registry bug
that might be causing the problem. (v. dodgy)

http://support.microsoft.com/kb/883357/en-us

But apparently that got patched already in SP2. (so says the installer) So
back to the drawing board.

I don't think I could be bothered spending too much time on it. I have to
swap a disk out asap so think I'll just run with Symantec Ghost. Probably a
safer option anyways.

Good luck and do post if you get a resoltion. (as will I of course)

And I must say you have some patience responding to all the people who have
replied (I suppose they are trying to helpful)

Shame there are no MS experts on reading this group.

Mike

"marios" wrote:


Hi. I've found that ntbackup isn't backing up everything I want it to.

In particular, it's not backing up various (but not all) files in
\Windows, \Windows\System32, etc. The files it's missing are, for the
most part, DLLs and EXEs.

My suspicion is that it's open files that are being missed (although I
don't understand why, for example, notepad.exe should be open while I'm
not running it, so maybe "open files" isn't a complete analysis).

There's no error from ntbackup itself, or in the ntbackup log
files/reports. If I try to do a backup of just one of these files,
backup runs through fine but reports zero files backed up (and, indeed,
it's not in the .bkf).

However, I am getting the following application event:

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12289
Date: 19/07/06
Time: 20:52:08
User: N/A
Computer: MARIOS-DT
Description:
Volume Shadow Copy Service error: Unexpected error
CreateFileW(\\?\Volume{d8f77345-06e3-11db-af80-806d6172696f},0xc0000000,0x00000003,...).
hr = 0x80070005.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 49 4e 43 49 43 48 4c 48 INCICHLH
0008: 32 30 35 00 00 00 00 00 205.....
0010: 53 50 52 44 49 46 46 43 SPRDIFFC
0018: 39 36 00 00 00 00 00 00 96......

MOUNTVOL reports that the id in the above error is my A: drive (the
floppy). Needless to say, I'm not backing up to or from the floppy at
all, so I don't know why it's trying to do anything with it.

I've tried clearing out ntbackup's exclusion list (by renaming the
FilesNotToBackup registry entry), but that didn't make any difference.

If I turn on "Disabled Volume Shadow Copy" in ntbackup I no longer get
the above VSS event, but it still doesn't backup the files.

I'm running XP pro SP2, fully up to date with Windows Updates. All my
hard drives are NTFS. Other than missing out saving chunks of files,
backup seems to be working ok (if you can call that ok).

Any help would be much appreciated.

Regards
Marios


--
marios

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