Re: PaperPort

the creator,

Thanks for your many follow ups. I have solved my problem.
You suggestion to download the driver was partly the solution. Going to
visioneers web site KB articles with the error code the driver provided sent
me directly to the solution. "Unsupported operation attempted.". Without
that code I would still be searching with no end in sight. Paperport web
site was totally useless. KB articles really have no direction to a
solution. You will windup cross eyed reading answers. Would not attempt to
upgrade to new version of paperport. Big hassle.
From what I see in many newsgroups very few would have continued with follow
ups as you did

Many, many thanks again.
"sed-:)-cid" <old@xxxxxxx> wrote in message
news:eooXxbgpGHA.4032@xxxxxxxxxxxxxxxxxxxxxxx
Should have mentioned One Touch monitor did not configure it's self.
Unable to use One Touch buttons on scanner. Going to start, programs,
paperport. One touch Monitor brings up error message, version 3.0,
Unsupported operation was attempted. Was able create shortcut for the
configure screen which will appear.
"sed-:)-cid" <old@xxxxxxx> wrote in message
news:%23uJFDfdpGHA.4932@xxxxxxxxxxxxxxxxxxxxxxx
the creator,

Thanks for your continuous help and replies.
Downloading and installing 8600 driver has corrected many issues.
Going to Paperport desktop to do a scan I now have a choice of visioneer
scan manager or Visioneer Onetouch 8600. Visioneer Onetouch still comes
up with Twain device error,but choosing visioneer scan manager brings up
screen for scan and setup choices which was previously missing.
Only problem now is I don't have scan icon in taskbar on the lower right
side which includes connect, configure, close. Looked in help and KB
articles on the web site with no success. It would appear upon boot or
restart. Tried initwain.exe with no success.

Thanks again.
"thecreator" <thecreator@xxxxxxxxxxx> wrote in message
news:oMGdnV1uZpdKoinZnZ2dnUVZ_v6dnZ2d@xxxxxxxxxxxxxx
Hi Old Man, :)

Uninstall the current Visioneer Scanner and then remove it from the
computer. Reboot.

Go to
https://visupport.visioneer.com/Portal/view.aspx?id=e20cb17f-2342-4dc1-beac-33d87649ad36

If the top link doesn't work, go to http://www.visioneer.com/ then
click Downloads. The driver for the 8600 is located in Scanners for Home
and click that. Scroll down and click on your Scanner.

Download and install that Visioneer Driver for the 8600. Reboot.

Plug the Visioneer OneTouch 8600 into the computer and let Windows
install the drivers for the product. Reboot.

Use Explore and see if there is now a Twain Driver for the 8600
installed. Close Explore.

Start Paperport and see if it can find the Scanner, now.


--
thecreator


"sed-:)-cid" <old@xxxxxxx> wrote in message
news:%23gZ%23cWRpGHA.2256@xxxxxxxxxxxxxxxxxxxxxxx
the creator,
No listing for Visioneer One Touch 8600 in explore.
Did a search only listing appears in Control Panel under cameras and
Scanners

"thecreator" <thecreator@xxxxxxxxxxx> wrote in message
news:VaSdnYA-Z-3QQi7ZnZ2dnUVZ_vOdnZ2d@xxxxxxxxxxxxxx
Hi Old Man, :)

C:\WINDOWS\twain_32

Use Explore but first, make sure that your Visioneer OneTouch 8600
is currently plugged into the USB Port and ON.
Navigate to that folder on the left side in Tree mode and click the
+ sign to make it a - sign. If installed correctly, the Visioneer
Twain Drivers should be located under Twain. Also click on Twain
itself to open up the folder to see the files and folders in the right
window of Explore.

If the drivers aren't there, Paperport can't find the scanner.

Comments: I don't like to Export the Windows Registry at all. I
would rather repair using a Windows Registry Cleaner like TuneUp
Utilities 2006 which has a 30-day free Trial Offer. You can learn
about the program from this link:
http://www.tune-up.com/


--
thecreator


"sed-:)-cid" <old@xxxxxxx> wrote in message
news:Os0skJQpGHA.220@xxxxxxxxxxxxxxxxxxxxxxx
PaperPort 9:

Note: These steps include modifying items in the Windows Registry. If
you are running a Windows NT 4.0, 2000 or XP system, confirm that you
are logged on as the Administrator for all of these steps. Please
follow each step carefully:

1.. Open the Registry Editor by clicking "Start > Run". Type in
"regedit" without the quotes and click "OK".
2.. Export a backup copy of your Registry in case problems occur
during the following procedures by going to:
a.. Windows 98SE, 2000, and ME: Registry menu > Export registry
file.
b.. Windows XP: File > Export Registry File.
3.. Save this file to the Windows Desktop and name the file
"backup". (You can keep "backup" for a few days and if all is well,
this file can be deleted.)
4.. Navigate to the following location in the Windows Registry, by
using the plus sign (+) next to a folder to expand its contents.
a.. Hkey_Local_Machine\Software\ScanSoft\PaperPort\TWAIN\Config\
5.. Locate the value located on the right side that correspondes to
your scanner model. Right-click on this value and choose "Modify".
Change the Value data field to "M" without the quotes. Click OK to
save the changes.
6.. Exit out of the Windows Registry Editor.
7.. Restart the computer and attempt to scan again.
8.. If the problem still exists, try changing the value in step 5 to
either "F" or "MF" without the quotes.

the creator,
Appreciate your comments on the above statements.
In Config it does not list my Scanner.
First line ( default) no value
Primax PaperEase C
SheetFed Scan 2.10 B
Sony Digital Camera DC
























"sed-:)-cid" <old@xxxxxxx> wrote in message
news:utFqW7OpGHA.4812@xxxxxxxxxxxxxxxxxxxxxxx
I don't consider myself computer literate nor am I a newbee.
I have seen many comments on registry programs in newsgroups and
many have negative comments regarding them especially to non
computer experts. Your previous post regarding making changes in the
registry are way beyond my abilities to delve into the registry.
over the years I have come to depend on my unit for programs, like
MS MONEY, to jeopardize WINXP with corruption or not booting. It
hasn't happened often but when I develop a problem with my machine I
learned, be safe then sorry. Fools rush in where angels fear to
tread.
Will mull over the decision mentioned. Maybe something will develop
to correct my existing problem. Reason for wetting is my laptop
drive is only 40 GB.


"thecreator" <thecreator@xxxxxxxxxxx> wrote in message
news:hOqdnen3B6NUrC7ZnZ2dnUVZ_tOdnZ2d@xxxxxxxxxxxxxx
Hi Old Man, :)

If you have a program like Quik Sync 3 from Iomega, you can move
your entire My Documents folder to another computer, provided the
Hard Drive is large enough with enough free Space to accept the
Data Transfer of the files. I have done it from a Wired Computer
thru a Router to my Wireless Computer.

Iomega no longer makes Quik Sync 3, but replaced it with Iomega
Automatic Backup Pro software.

You could also upgrade to a new version of Paperport. The latest
is Paperport 11 and Paperport 11 Professional which comes with
ScanSoft PDF Creator 3.0 included.

Do you have a Windows Registry Cleaner? Have you tried that to
see if it helps?

Lots of choices.


--
thecreator


"sed-:)-cid" <old@xxxxxxx> wrote in message
news:%23EslTAHpGHA.220@xxxxxxxxxxxxxxxxxxxxxxx
the creator,

Rather then bite the bullet and reformat my drive which could
cause to lose a ton of software and information, it's a bit
drastic because of corrupted scanner and software, I have a laptop
that I could install scanner and software, my only concern is if I
can copy, transfer data and folders that I now have on my desktop
unit. As it is now I can access the information on the program in
the desktop unit but scanning new information is a bit of a
hassle.

"thecreator" <thecreator@xxxxxxxxxxx> wrote in message
news:V5KdnQWfTOeYAy_ZnZ2dnUVZ_qCdnZ2d@xxxxxxxxxxxxxx
Hi Old Man :),

You upgraded overtop of an existing operating system to
Windows XP, while Paperport was installed? That is a No/No.

Your Visioneer OneTouch 8600 is still fine and will work with
Paperport.

Decision Time: Choices: Buy a new Scanner which may or may not
work with Paperport after you are done.

Or, bite the bullet. Back up your Favorites, Address Book,
E-mails, My Documents Folder and its Sub-folders and other
programs Data files. Save everything off of the partition that
Windows XP is currently installed in.

Reformat and reinstall Windows XP. Then update Windows XP to
Service Pack 2 and fully update the program with Windows Updates
including optional Updates, then you may wish to burn an image of
the operating system as is to a set of CD-Rs or CD-RW disks,
before you re-install other programs.

You can always buy a new Hard Drive also, and install Windows
XP onto it without the need to backup information already there.
Make that you new Drive C:\ partition. Then use the other drive
for your My Documents folder.

Problems occur because users install overtop existing
operating systems. The programs installed were installed into the
old operating system for running into that operating system, not
for running in Windows XP. Always do a clean install of a new
operating system.


--
thecreator


"sed-:)-cid" <old@xxxxxxx> wrote in message
news:euFqjICpGHA.4760@xxxxxxxxxxxxxxxxxxxxxxx
the creator,

Thanks for your continued replies and interest in helping
resolve the issue.
All your suggestions have been attempted at least twice, to no
avail.
As to updates, I have been informed I have the latest. Sites
also have posted messages regarding Onetouch scanner as listed ,
end of life message. Windows folder only lists twain_32.dll not
twain_32.
I don't know what corrupted my paperport program, but I have
suspicion that while the program existed when I upgraded to WIN
XP or one of its updates there was no conflict, but
re-installing the program to WINXP seems to have created a
problem. Scansoft and their new company Nuance also state that
upgrading to new version of scansoft can't be done if you have a
problem with current version, without going to more effort then
you suggest.

Thinking maybe new scanner might be in offing, like Epson, if I
could transfer and use data from Paperport.

Thanks again.

"thecreator" <thecreator@xxxxxxxxxxx> wrote in message
news:H4adnWjCeN4TFSzZnZ2dnUVZ_rqdnZ2d@xxxxxxxxxxxxxx
Hi Old Man :),

> No folder twain_32\paprport\ exists in C:\Windows

Okay do this:
Uninstall Paperport and then uninstall the Visioneer One
Touch Scanner. Reboot.

Again look in C:\WINDOWS\twain_32\ folder for the Paperport
or Visioneer One Touch and remove the folder, if found. Also
search for Paperport under C:\Program Files\Scansoft\Paperport
and remove them as well.

Using Regedit, delete this key and its sub-keys:
HKEY_CURRENT_USER\Software\ScanSoft\PaperPort
HKEY_LOCAL_MACHINE\SOFTWARE\ScanSoft\PaperPort

Reboot the computer.

Do not connect the Visoneer One Touch before installing its
drivers, since it is USB Connection.

Install Paperport first, via Custom install to set Paperport
Desktop folder and reboot. Do not Start Paperport up.

Now install the Visioneer OneTouch 8600 Driver. Reboot the
computer.

Once rebooted, plug the scanner back in and let Windows find
the scanner. Once found and installed, reboot.

Now once rebooted Start Paperport up. Don't worry about the
program operation yet. But check in the program for latest
updates. There should be 3 updates for Paperport 9.0 Deluxe
version. Not sure how many for just Paperport 9.0 version.
Reboot after each update. Once completely up-to-date, use
Explore and go to C:\Program Files\ScanSoft\PaperPort and find
initwain and click it. Close Explore.

Start Paperport. Set preferences. Open Paperport to folder
to scan to. Select Source or Scanner to use. Click Scan, which
should launch the Visioneer OneTouch Scan Manager. Try
scanning.



--
thecreator

"sed-:)-cid" <old@xxxxxxx> wrote in message
news:%23JbqdG2oGHA.5104@xxxxxxxxxxxxxxxxxxxxxxx
the creator,

No conflicts appear in device manager, shows working properly.
Appears in control panel under scanners and camera, passed
diagnostic test.

In add remove programs I have a listing for programs, OneTouch
2.0, PaperPort 9.0, Visioneer 8600 Scanner OneTouch 2.2. No
folder twain_32\paprport\ exists in C:\Windows
"thecreator" <thecreator@xxxxxxxxxxx> wrote in message
news:Q5idne62JZokoS3ZnZ2dnUVZ_v2dnZ2d@xxxxxxxxxxxxxx
Hi Old Man :),

Did you apply all available Paperport updates for your
particular version? Are you running the latest Visioneer
Driver for your scanner? It is dated 7-26-2002 and the
filename is 8600.exe. The exact version of the driver, I
don't have because I am not using that Visioneer Scanner
Model. I have the 7600.

When you previously uninstalled your Visioneer OneTouch
8600 Scanner, did you do it using Custom or Automatic?

Also did you remove the following folder?
C:\WINDOWS\twain_32\paprport\

Uninstall link:
http://www.nohold.net/noHoldCust9/Prod_5/KnowledgePortal/KPScripts/ArticleViewer.asp?docid=d688486daa3d4f73b11bd594fa6a9a1b_clean.xml

When you reinstall the scanner and Paperport, what order
did you do them in?


--
thecreator



"sed-:)-cid" <old@xxxxxxx> wrote in message
news:e0sRzRpoGHA.1600@xxxxxxxxxxxxxxxxxxxxxxx
the creator,dev,

Thanks for your replies.
Running WINXP HOMESP2. PaperPort Version 9.1.0.497.
visioneer paperport one touch 8600 scanner.

dev,
under File menu do not have a choice to select source but
under scanner Visionner OneTouch 8600 appears.
"thecreator" <thecreator@xxxxxxxxxxx> wrote in message
news:-8adnXL7rOjYgDLZnZ2dnUVZ_omdnZ2d@xxxxxxxxxxxxxx
Hi Old Man :),

What is your operating system and version? What is the
complete version name of Paperport you are running? What is
the Brand, Make and Model Number of the scanner?

You are invited to Join this group @:
http://groups.google.com/group/paperport . Anyone can join.


--
thecreator


"sed-:)-cid" <old@xxxxxxx> wrote in message
news:O4qcEMfoGHA.4152@xxxxxxxxxxxxxxxxxxxxxxx
Thanks all for your comments and replies.I have gone back
and re-installed software to the original CD with no luck,
even tried a couple restore points. I keep coming up
error, "cannot communicate with twain device." I can use
icon in the task bar to scan into any folder but when I
click on scan from the Paperport desk top is when I get
the error message. One KB article said the cause was when
the scanner is locked, which it's not. Hate to give up on
it because it serves my purpose nicely.
"DL" <address@invalid> wrote in message
news:OA%23j1rdoGHA.5084@xxxxxxxxxxxxxxxxxxxxxxx
I believe it means PP cannot 'see' a twain device
(scanner)
Perhaps a reinstallation of PP?

"sed-:)-cid" <old@xxxxxxx> wrote in message
news:%23JboeJdoGHA.4912@xxxxxxxxxxxxxxxxxxxxxxx
Anybody familiar with this program. would appreciate
some help. I am
receiving error message,"cannot communicate with TWAIN
device."Tried
Paperport KB with no success. I know I may be in the
wrong forum, but have
exhausted all efforts to correct this problem.
Thanks for any comments, help.








































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