Re: PaperPort
- From: "thecreator" <thecreator@xxxxxxxxxxx>
- Date: Sat, 8 Jul 2006 19:16:06 -0400
Hi Old Man :),
Did you apply all available Paperport updates for your particular
version? Are you running the latest Visioneer Driver for your scanner? It is
dated 7-26-2002 and the filename is 8600.exe. The exact version of the
driver, I don't have because I am not using that Visioneer Scanner Model. I
have the 7600.
When you previously uninstalled your Visioneer OneTouch 8600 Scanner,
did you do it using Custom or Automatic?
Also did you remove the following folder? C:\WINDOWS\twain_32\paprport\
Uninstall link:
http://www.nohold.net/noHoldCust9/Prod_5/KnowledgePortal/KPScripts/ArticleViewer.asp?docid=d688486daa3d4f73b11bd594fa6a9a1b_clean.xml
When you reinstall the scanner and Paperport, what order did you do them
in?
--
thecreator
"sed-:)-cid" <old@xxxxxxx> wrote in message
news:e0sRzRpoGHA.1600@xxxxxxxxxxxxxxxxxxxxxxx
the creator,dev,
Thanks for your replies.
Running WINXP HOMESP2. PaperPort Version 9.1.0.497. visioneer paperport
one touch 8600 scanner.
dev,
under File menu do not have a choice to select source but under scanner
Visionner OneTouch 8600 appears.
"thecreator" <thecreator@xxxxxxxxxxx> wrote in message
news:-8adnXL7rOjYgDLZnZ2dnUVZ_omdnZ2d@xxxxxxxxxxxxxx
Hi Old Man :),
What is your operating system and version? What is the complete
version name of Paperport you are running? What is the Brand, Make and
Model Number of the scanner?
You are invited to Join this group @:
http://groups.google.com/group/paperport . Anyone can join.
--
thecreator
"sed-:)-cid" <old@xxxxxxx> wrote in message
news:O4qcEMfoGHA.4152@xxxxxxxxxxxxxxxxxxxxxxx
Thanks all for your comments and replies.I have gone back and
re-installed software to the original CD with no luck, even tried a
couple restore points. I keep coming up error, "cannot communicate with
twain device." I can use icon in the task bar to scan into any folder
but when I click on scan from the Paperport desk top is when I get the
error message. One KB article said the cause was when the scanner is
locked, which it's not. Hate to give up on it because it serves my
purpose nicely.
"DL" <address@invalid> wrote in message
news:OA%23j1rdoGHA.5084@xxxxxxxxxxxxxxxxxxxxxxx
I believe it means PP cannot 'see' a twain device (scanner)
Perhaps a reinstallation of PP?
"sed-:)-cid" <old@xxxxxxx> wrote in message
news:%23JboeJdoGHA.4912@xxxxxxxxxxxxxxxxxxxxxxx
Anybody familiar with this program. would appreciate some help. I am
receiving error message,"cannot communicate with TWAIN device."Tried
Paperport KB with no success. I know I may be in the wrong forum, but
have
exhausted all efforts to correct this problem.
Thanks for any comments, help.
.
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