Re: Hardware or Software
- From: "Rich Barry" <rbarry@xxxxxxxxxxxx>
- Date: Tue, 16 May 2006 19:10:01 GMT
Richard, sounds like hardware to me. Motherboard ? I would remove the
board and make sure nothing is shorting out.
"Richard in AZ" <me@xxxxxxxxxxxxxx> wrote in message
news:ukpqnAReGHA.4532@xxxxxxxxxxxxxxxxxxxxxxx
I working on a PC that keeps shutting off.
At first I thought it was an over-heating issue.
But all fans are working fine. Put new coat of thermal grease under the
CPU - no change
Put in a new PWR Supply - no change.
Found that it will run all day long in the SAFE-MODE.
It continues to fail when configured in the "diagnostic mode", set from
msconfig.
It continues to fail when turning off processes and startup in msconf.
If BIOS, the temperature of the CPU is displayed and it never gets above
60 degrees C.
There does not appear to be any damaged capacitors on the motherboard
Here are the symptoms.
PC will boot and just about in the time the Welcome Screen comes on, the
computer turns off.
Fans are off, but the indicator light on the motherboard is still on.
The front switch does not work. You have to pull the power plug and wait
for the motherboard to power down.
Then when you replug the power cord in the computer starts. CPU fan
starts, stops, then restarts.
It may go this time into the desktop, but within 3 to 4 minutes, it turns
off again.
If I do a normal shutdown, then the front power switch works again.
But the next on command will again shut down during the welcome screen.
If you keep pulling the power plug and restarting with the power plug you
do get a limited amount of time to salvage files.
I am going to get the Windows Install disk from the customer today and
will try a repair install, but I don't think that is going to fix the
problem. The motherboard is a ASUS A7V400 that I install new 6 months
ago. It has worked fine until last Saturday when the computer just shut
down for the customer.
.
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- From: Richard in AZ
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