Re: Reboots on Power Down

Robert wrote:
Angela,

Thanks for the reply...If you could try shutting it down on linux that would be great.
let me know how it goes.

ps. I e-mailed Intel again, still no relpy from them? (and I'am a chennel member, go figure).


Best Regard's,

Robert




"Angela Burrell" wrote:


Robert wrote:


Reboots on power down.

When I go to shut down my PC, it goes through the motions of Saving Settings, Shutting Down, Power Interrupts (stutters) but then it reboots itself and comes back to life as if I just booted normally. The only way I can shut down is by holding in the power button to shut off completely.

I have been dealing with this problem for almost a year trying different solutions that have been posted on the net. but so far nothing has worked. Including the recommendations Posted on this site.
I have a high-end costumed built pc, running XP pro. (2nd Edition) I have all the latest drivers, updates installed. I had the system running under a RAID 0, and recently re-formatted to a RAID 1 configuration to try to solve this problem.



My latest Clean System install using the latest divers and widows updates and with only my Microsoft USB Explorer mouse, Natural Keyboard and Dell LCD monitor hooked up. NO ADDITONAL SOFTWARE PROGRAMS INSTALLED!


Right from the start, the system will reboot after a shutdown. Same as my previous system install as a RAID 0 config.

Notes: I had an Antec 480 PSU installed, which is recommend by INTEL. My latest solution was replacing my Power Supply; Now I have a brand new Antec 550HE PSU installed. Did not solve the problem...reboots on power-down. I have additional software installed now, including Bitdefender and Spyware Doctor.

HARDWARE SETUP:
Thermaltake SHARK Case.
Intel P865PERL MB - BIOS Ver. p21 (latest posted).
Intel P4 3.4GHz, HT. Bus speed 800MHz (system recognized as a dual processor).
1023 MB Mem.
Nvidia GeForce 6600GT Video Card (Latest Drivers installed)
Antec 550HE Power Supply.
Dual (x2) WD 250 Gig HDD.
Liteonit DVD-R Disk Drive. (Latest firmware installed).
Liteonit CD-R Disk Drive. (Latest firmware installed).
Std. Floppy Drive.
Intel 536EP Modem.
Microsoft Natural PS/2 Keyboard.
Microsoft USB IntelliMouse Explorer 4.0 (IntelliPoint).

No problem devises reported.



I know, I do not have a software problem from third venders. The only other source of the problem could be (other then GETTING RIDE OF MICROSOFT XP), is the Microsoft mouse and keyboard? I have tried changing the power settings for each of the hardware devices such as mouse and LAN.


I am at my end...NEED HELP FROM SOMEONE WHO CAN HELP!

Nothing in Event Viewer for clues and no Blue Screens of Death!
No 3rd party Programs...like Roxie Easy CD Creator.
Automatic Recovery has been unchecked and then Checked, everything that has been posted at this point I have tried!



NOTE: The only thing I have a feeling about is the BIOS.

THE PROBLEM ACCURED RIGHT AFTER I UPGRADED TO A NEW INTEL 3.4 PROCESSOR WITH HT. HAD TO INSTALL THE LASTEST BIOS FROM VER. P19 TO P21 FOR THE NEW PROCESSOR TO FUNCTION CORRECTLY.
IT IS NOT AN OPTION TO GO BACK TO BIOS VER P19. <<<

I have contacted Intel, submitted a couple of support e-mails with no response from them! I would thick Microsoft would have a direct line to them that works?




ANYONE RECOMMEND A DIFFERENT O/S SYSTEM????? <<<


Awaiting HELP, HELP, HELP, HELP, and HELP.


Regard's
Robert T.


I think it is related to your Intel motherboard. I have an IBM e-series server that does the exact same thing, I thoguht it was supposed to because it is a server. But it also has an Intel motherboard.

This system has Windows 98 SE, Windows 2000 Server and Linux installed. I have only tried to shut down from Win 2K. I bet another O/S would shut down normally. If you want I can try this.


Here more info about MY system: my board is a proprietary IBM board, M71IX MB 02160-1. The Chipset is Intel 82875P. We probably have a same or similar chipset.

Anyway, I booted into Linux, and shut the system down. The result is that the operating system halted properly, but did NOT power off (didn't reboot either.) Said "power down" on the screen, the next step would be for the systm to shut off, but it just sat there. Had to hold down the power button to shut it off.

Windows 98 same thing, sits at "It is now safe to turn off your computer." But these OS'es don't reboot.

From Windows 2000 Server it is impossible to turn off the machine, only reboot. (Since it's a server, I have it on all the time anyway.)

Hope this information is helpful.

Regards

ab.
.