Re: Blue screen after system restore attempt

Hi Mike,

0x0000008E is KERNEL_MODE_EXCEPTION_NOT_HANDLED

See Aumha.org page on STOP MESSAGES
http://aumha.org/win5/kbestop.htm

See what it says there.

Also see Aumha.org's "Windows XP Shutdown & Restart Troubleshooting" page.
http://aumha.org/win5/a/shtdwnxp.htm


Your last paragraph hints at your being able to get into Safe mode. Is that right?

Have you or someone else, added or changed hardware, or updated device drivers, or added new 3rd-party programs?
e.g. What has changed in the last xx days before this problem?

You may have to post back with the full text that shows around the STOP code.

--
Maurice N
MVP Windows - Shell / User
-----


Mike wrote:
A system restore attempt failed. I tried to restore because PC had
become painfully slow. Restore was near complete, and was rebooting
the system, when the blue screen appeared and said (only slightly
paraphrased) "If this is your first time, restart. If this happens
again, check for adequate disk space. If a driver is ID'd in the
stop message disable the driver or check w/mfr for driver updates.
Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Diable BIOS
memory options such as caching or shadowing. If you need to use safe
mode to remove or disable components, restart your computer, press F8
to select Advanced Startup Options and select Safe Mode.

Technical Info:
STOP 0x0000008E (0xC000005, 0x005C0073, 0xEE20c7c4, 0x00000000)
Beginning dump of physical memory. Physical memory dump complete.
Contact your system administrator or technical support group for
further assistance."

Well, since that is me....HELP!!!!

Multiple efforts to reboot in safe mode have all failed. The blue
screen reappears, with a message headlined Bad_System_Config_Info,
followed by more narrative. I can try that all again and post that
narrative here. But suffice it to say, there is no functionality at
all other than to toggle some of the settings in Safe Mode.

Any ideas??
.

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