Re: High CPU usage in explorer.exe / ntdll.dll
- From: "Gerry Cornell" <gcjc@xxxxxxxxxxxxxx>
- Date: Fri, 17 Mar 2006 12:29:39 -0000
A thought. Are you sure it is ntdll.dll? Where is the ntdll.dll shown as
being
located when seen in Process Explorer?
Go to Start, Control Panel, Folder Options, View, Advanced Settings and
verify that the box before "Show hidden files and folders" is checked and
"Hide protected operating system files " is unchecked. You may need to
scroll down to see the second item. You should also make certain that the
box before "Hide extensions for known file types" is not checked. Next in
Windows Explorer make sure View, Details is selected and then select
View, Choose Details and check before Name, Type, Total Size, and
Free Space.
Now using Windows Explorer search for "ntdll.exe". If you get a result
you are most likely looking at a worm. The normal windows file is
ntdll.dll!
Otherwise are you getting any Warnings / Error Reports in Event Viewer
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
<Pathogenix@xxxxxxxxx> wrote in message
news:1142590659.825273.102850@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi, I'm having persistent high-cpu usage problems with explorer.exe -
the process slowly creeps up until it eats all the available resources,
the problem is intermittent and I can't find any obvious causes.
Process Explorer shows that ntdll is the thread responsible; restarting
explorer.exe provides a temporary fix. Interestingly, when I tried to
view the stack for ntdll (out of idle curiosity), the machine hung
badly, and when I killed process explorer my CPU usage flatlined again.
Currently running Windows XP SP 2.0 with all patches applies, the
machine checks out clean for malware. Any suggestions?
.
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