Re: File download not saved to disk.
- From: "Maurice N ~ MVP" <maurice@xxxxxxxx>
- Date: Sat, 11 Mar 2006 17:48:53 -0600
Cover some basics first. What security / firewall / AV programs are you running? Except for firewall, have you tried (temporarily) turning them off.
How much free space on your "save to" drive?
Are you saving to a unique (or dedicated) folder ? Do you have permissions restrictions on the drive or folder?
I typically save either to a new folder (created at download process) or sometimes to a common catchall HD folder.
What is the disk space setting for your IE Temp internet files folder? (IE Tools>Internet Options>General Tab> at Temporary Internet Files block, press Settings. Review size setting.
In your Internet Explorer browser, from it's main menu bar, select Tools, then Internet Options, then
click on the Advanced tab.
Scroll down via the scroll bar. Look for this next entry, make sure it is Checked (green check):
Use Passive FTP
Take a look at your Internet Explorer browser's settings. Tools> Internet Options> Security settings.
For whatever security zone it is set at, look under the Security Settings tab -- at "Downloads" >File download.
See if it is "Disable" d or "Enable" d .
Have you ever installed a utility like Netzip , or a download manager, before all this?
A long, long time ago, I had Netzip and it caused headaches later on, for downloads
that I wanted to save.
Go to Control Panel , carefully into Add Remove Programs. Scan the whole list.
See if you have any of these:
Bonzi Buddy
NetOP
NetPopup
Netzip
At Guard
Ilexia
Netgo
* Get Right *
Internet Boost 99
Web Cellerator
Net Sonic Pro 2.0
Micrografx Flowcharter 7
Fast Net 99
Web Turbo
Internet Boost 99
Web Early
Micro Surfer
No More Ads
Turbo Explorer
Cheyenne Web Browser Anti-Virus.
Zip Magic
If you have 1, I'd suggest removing it. Also within the suspects would be other browser add-ons intended
to stop web ads. It 'may' even be your antivirus program's security module -- maybe it's set too high.
You may try (ever so briefly) turn off your firewall & antivirus/security program. Close IE browser. Retry the download.
Re-activate firewall & AV afterwards.
See http://support.microsoft.com/?kbid=816037 check on your version of Urlmon.dll
--
Maurice N
MVP Windows - Shell / User
-----
b00n wrote:
I'm having the same problem as Metal..
Recently I've been having trouble downloading files via internet
explorer; ie - the dialogue box that asks you to run or save files.
The files download, or seem to, and then the dialogue box disappears
after the progress bar completes, even if the "click here to close
this dialogue box when download completes" box is not ticked. The
file is then nowhere on my hard drive.
The 2 posts on the support.microsoft site haven't helped. Maybe I did
them wrong, but I doubt it. The folder options are configured
correctly and the "confirm open after download" box is ticked in each
file type. I use Winzip. I tried uninstalling winzip to see if the
problem was the setup, but I can't re-download it because of the
restrictions, so I'm having to use a P2P program for it.
Not only is it the IE, but files recieved over MSN messenger do not
save. It's really annoying. Files through P2P seem to work though.
Any help you can give would be much appreciated.
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