Re: Cannot complete Windows XP boot - SYMWSC.EXE error



See if you can boot to Safe Mode W/Network Support
If you can see if you can run NAVs live update.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Alain" <adupuis@xxxxxxxxxxxxxxx> wrote in message news:H5mQf.41524$VV4.609860@xxxxxxxxxxxxxxxxxxxxxxxxxx
Hi,
This morning while I was booting my laptop in Windows XP Home edition
(SP-2), I received the following message:
"SYMWSC.EXE - Application Error. The instruction at "0x00E50D5" reference
memory at "0x00000000". The memory could not be read."
When I press CANCEL (or OK) the system does not complete the booting
process and sits in a splash window. The cursor can move but the computer
does not respond to any keyboard commands.
I have disconnected all outside peripherals (including wireless network
card) and the problem still happens. I have tried booting in the SAFE mode
with the same results. I found out that "symwsc.exe" is part of Norton
(Symantec Security Centre) but could not find how to work around this
problem. I currently run Norton Anti-Virus 2005 on my laptop.
I have carried out a full hardware diagnostic (including extensive
testing of the RAM) and all is fine. When booting in DOS, I can see that all
my files are intact and accessible.
My laptop has been working very well for the past 12 months and the
last application that was installed was SKYPE (Voice Over IP) about one week
ago. I never had any booting problem since that installation. The last virus
and spyware scan were done just a few days ago and everything was fine.
Does anyone have an idea about working around this problem? Is there a
way to Restore Windows XP to an earlier time from a DOS or other non-window
OS? Any help would be much appreciated.
Thank you,
Alain




.



Relevant Pages

  • Re: problem please help
    ... > Windows Programs menu and task manager. ... Task manager process didn't show anything with high cpu usage ... Restarted in safe mode, was just as slow, and ran VirusScan ... particularly since this is a laptop. ...
    (microsoft.public.windowsxp.general)
  • Re: problem please help
    ... > The Windows Installer Service could not be accessed. ... > are running Windows in safe mode, or if the Windows Installer is not ... I was only using the laptop to post message and wasn't ...
    (microsoft.public.windowsxp.general)
  • Cant boot, agp440
    ... Every time when I reinstall any program, my: ... booting Windows screen displayed “Windows” logo, ... No matter what safe mode option I choose, ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: unmountable boot volume blue screen error
    ... Hi and thanks for the reply, the laptop is acer travelmate 2310-hard drive ... I cant cant into safe mode to do anything, have been to bios and cant see ... up and windows starts to load but then it goes straight to bluescreen, ...
    (microsoft.public.windowsxp.general)
  • Laptop Battery Falls Out, Now Vista Doesnt Boot
    ... Today, I was using my laptop, running on battery power only. ... external power source for good measure), I received the "Windows Error ... Safe Mode with Networking ...
    (microsoft.public.windows.vista.general)

Loading