Re: External Drive Crashing ... AGAIN




"Bowmah" <Bowmah@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:05FE3DA4-93C3-4FC5-BD6D-1704AFC24B00@xxxxxxxxxxxxxxxx
ok, just got a 2nd brand new Seagate 250 Gig harddrive. I have it housed
in
an external enclosure and have been using fireiwre to transer files back
and
forth. I experienced the first crash on the 2ndy day of purchasing the new
hard drive and external enclosure. RAM'ed it and got a new one. A few
weeks
later, the new Seagate 250 Gig crashed as well. Downloaded all the Seagate
tools to check harddrive and the physical drive looks ok. Even SMART info
indicates operating temperature of the drive through it's lifespan has
been
within normal parameters.

Windows does recognize it as a 250 Gig drive so I don't think it's a size
issue. I have XP Home that came with the notebook (Toshiba) but just in
csae,
I also updated the Reg48bitLBA patch to ensure that any drive bigger than
137
gigs is still ok with my early version of XP. My Computer shows I have SP2
already installed.

When the drive crashes, I lost the volume label and it says E:\Local Disk.
Clicking on it in Windows Exploer produces an error message that says:

E:\ is not accesible

The file or directory is corrupted and unreadable.

After a reformat, evertying seems to work and today, it crashed again.
More
data loss!

Does anyone know why the external drive keeps crashing? What is causing
this? Any tips would be greatly appreciated!


Bowmah:
From your description it sounds like you've had the identical problem with
this Seagate external HD with two different units. I assume these are USB
devices but I'm not clear whether these are sealed units from Seagate or
you're using your own external HD enclosure. If the latter...

1. Do you have another HD to install in the enclosure to determine if the
problem is with the enclosure itself?

In any event, have you...
a. Plugged the device into a different USB port on your computer? Can you
test the port(s) with other USB devices?
b. If you've connected the device through a USB hub, have you tried
connecting it directly to a USB port on the computer?
c. Tried a different USB cable?
d. Any difference if the device is disconnected at bootup and then connected
following bootup or vice versa?
e. If you remove the HD from the enclosure (assuming it's not a sealed unit)
and install it as an internal secondary drive, can you access its contents
without any problems that way?
f. With the EHD connected, is there anything showing (or not showing) in
Disk Management that may bear upon this problem?
g. Is there a power LED on the device that may give you some indication of a
power problem (flickering or just going on and/or off).
Anna


.



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