Re: Can't download file from web site

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woo-hoo !! Good going, Linda. (what's strange is that the ftp link worked for me on Sunday the 5th.) It worked for you & that's all that matters.

--
Maurice N
MVP Windows - Shell / User
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Linda wrote:
Thanks for the help.

My security settings were already enabled. I did not have any of the
utilities listed installed on my PC.

I tried downloading it again this evening after work and - wonder of
wonders
- it worked! My suspicion is that their server was down and if that's
the case, they don't fix it until the weekend is over. That's the only
explanation I have.

I very much appreciate your help. Have a great rest of the day!

Linda

"Maurice N ~ MVP" wrote:

Linda,
Yes I can download.

Take a look at your Internet Explorer browser's settings. Tools>
Internet Options> Security settings. For whatever security zone it
is set at, look under the Security Settings tab -- at "Downloads"
File download. See if it is "Disable" d or "Enable" d .

Have you ever installed a utility like Netzip , or a download
manager, before all this? A long, long time ago, I had Netzip and
it caused headaches later on, for downloads that I wanted to save.

Go to Control Panel , carefully into Add Remove Programs. Scan the
whole list. See if you have any of these:

Bonzi Buddy
NetOP
NetPopup
Netzip
At Guard
Ilexia
Netgo
* Get Right *
Internet Boost 99
Web Cellerator
Net Sonic Pro 2.0
Micrografx Flowcharter 7
Fast Net 99
Web Turbo
Internet Boost 99
Web Early

Micro Surfer
No More Ads
Turbo Explorer

Cheyenne Web Browser Anti-Virus.
Zip Magic

If you have 1, I'd suggest removing it. Also within the suspects
would be other browser add-ons intended to stop web ads. It 'may'
even be your antivirus program's security module -- maybe it's set
too high.


You may try (ever so briefly) turn off your firewall &
antivirus/security program. Close IE browser. Retry the download.
Re-activate firewall & AV afterwards.

See http://support.microsoft.com/?kbid=816037 check on your
version of Urlmon.dll

--
Maurice N
MVP Windows - Shell / User
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