Re: Help! NTVDM error

Hello again!

Yippee!! No more error message. I used the regedit to diable the DSentry
from boot up. When I have more time I will get rid of all the unwanted
entries that you suggest, but tired now of working on this! It's time for
choclate!

Thanks again for all your help.

Cher

"Wesley Vogel" wrote:

Things that I would think about disabling from starting at boot (from your
list). Start if/when needed. Entirely up to you, but some if this stuff is
pure crap. I would think about uninstalling some of this stuff, my opinion.

MoneyAgent "c:\program files\microsoft
money\system\mnyexpr.exe" SPLOTCH\Cheryl Duff
HKU\S-1-5-21-373620570-482573614-4256592569-1008\SOFTWARE\Microsoft\Windows\
CurrentVersion\Run
[[To stop Money Express from running:
Open MS Money
On the Tools menu, click Options.
Click the Bills and Deposits tab.
Clear the Use Money Express check box, and then click OK.
Quit Money]] I have this disabled.

ctfmon.exe c:\windows\system32\ctfmon.exe SPLOTCH\Cheryl Duff
HKU\S-1-5-21-373620570-482573614-4256592569-1008\SOFTWARE\Microsoft\Windows\
CurrentVersion\Run
[[ctfmon.exe is a part of the Microsoft Office suite. It activates the
Alternative User Input Text Input Processor (TIP) and the Microsoft Office
XP Language Bar. This program is a non-essential system process]]
[[If you do not use a language bar or handwriting,'
To prevent Ctfmon.exe from running, follow these steps.
http://support.microsoft.com/default.aspx?scid=kb;en-us;282599#XSLTH3124121122120121120120]]
I have this disabled.

Exif Launcher c:\progra~1\finepi~1\quickdcf.exe
All Users Common Startup
[[quickdcf.exe is a piece of software installed alongside the Fuji digital
camera. This is a non-essential process. Disabling or enabling this is down
to user preference]]

Microsoft Find Fast c:\progra~1\micros~3\office\findfast.exe
All Users Common Startup (In Start\All Programs\Startup folder)
[[Microsoft Office Indexing process used by Microsoft Office applications to
index Office documents to speed up search operations.]] Terrible thing.
Newer versions of MS Office do not even have findfast.exe.

Office Startup c:\progra~1\micros~3\office\osa.exe -b
All Users Common Startup (In Start\All Programs\Startup folder)
[[osa.exe is installed with Microsoft Office Suite. This process is the
startup assistant which improves performance and deals with some commands.
This program is non-essential process to the running of the system]] I have
this disabled.

HotKeysCmds c:\windows\system32\hkcmd.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[hkcmd.exe is installed alongside Intel multimedia devices and allows
configuration and diagnostic options for these devices. This program is
non-essential process to the running of the system]]

HPDJ Taskbar
Utility c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[hpztsb04.exe is a process belonging to the HP Deskjet Taskbar Utility
which is installed alongside the HP deskjet range of printers. This program
is non-essential process to the running of the system]] I have 2 HP
printers and have similar program disabled.

IgfxTray c:\windows\system32\igfxtray.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[igfxtray.exe is a process which allows you to access the Intel Graphics
configuration and diagnostic application for the Intel 810 series graphics
chipset. This program is a non-essential system process]]

mmtask c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[part of Music Match Box software.
It's released in the new version of MMBox.
Mmtask is used to determine the CD type and launch apps.]]

MMTray c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[mm_tray.exe is the tray bar process for MusicMatch Jukebox which organizes
and plays music media such as MP3. It gives the user easy access to the
MusicMatch Jukebox application and settings. This is a non-essential
process]]

PCMService "c:\program files\dell\media experience\pcmservice.exe"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[pcmservice.exe process is typically installed on Dell computers from a CD
included with the system containing applications and tools. It is used to
gain quick access to Music, Movies and other media. It is not required for
your computer to function correctly.]]

QuickTime Task "c:\program files\quicktime\qttask.exe" -atboottime
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[qttask.exe produced by Apple, installs a tray bar icon which links to the
Apple QuickTime video streaming tool. This program is a non-essential system
process]] This is hard to get rid of. I hate QuickTime.

DwlClient c:\program files\common files\dell\eusw\support.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[support.exe is a process belonging to Dell's support assistant which comes
installed on Dell computers. This is a non-essential process.]]

dla c:\windows\system32\dla\tfswctrl.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[tfswctrl.exe is an essential process for HP's packet writing software
which burns data to CD's using Microsoft Windows explorer. This program is a
non-essential system process]]

Dell AIO Printer A920 "c:\program files\dell aio printer
a920\dlbkbmgr.exe"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[dlbkbmgr.exe is a process which is installed alongside your Dell printer
and offers additional diagnostics and configuration for the Dell range of
printers. This program is non-essential process to the running of the
system]] Two printers, huh?

REGSHAVE c:\program files\regshave\regshave.exe /autorun
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[regshave.exe installed alongside the drivers for Fuji FinePix digital
cameras. This program is a non-essential process]]

TkBellExe "c:\program files\common files\real\update_ob\realsched.exe"
-osboot
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[realsched.exe is a program which schedules for manual update checks for
Real Networks products. This is a non-essential process]] I hate RealPlayer
as much as Quicktime.

UserFaultCheck %systemroot%\system32\dumprep 0 -u
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[[-u is a user fault check for Error Reporting]]

DVDSentry c:\windows\system32\dsentry.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
We know about this pig.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:24EFB42A-B25C-4C39-B29E-6158E36502AD@xxxxxxxxxxxxx,
Cher7 <Cher7@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Hello Wesley,

I did the suggested operations first with the sf/reverse and also the
msconfig. The boot up log is as follows:
System Information report written at: 02/23/06 17:37:30
System Name: SPLOTCH
[Startup Programs]


<snip>

Thanks again.

"Wesley Vogel" wrote:

Hi,

First.
Did you somehow ues the sfc /Scanboot option?

/Scanboot: Scans all protected system files every time you start your
computer.

If so you need to run sfc /revert

/Revert: Returns scan to the default setting (do not scan protected files
when you start the computer).

sfc /revert should set sfc back to normal.
-----

Second.
You used the System Configuration Utility (msconfig.exe) to disable
dsentry.exe.

Set msconfig back to Normal Startup and reboot.

Then, follow the instructions here to generate a startuplog.txt...
How to generate a startup log using MSINFO32
http://www.winxptutor.com/msinfo32.htm

Post back with the contents of startuplog.txt (or whatever you called it)
and we will see where dsentry.exe is starting from and disable it there.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:E5E1FB98-3F9C-4585-B3BE-88259F78471D@xxxxxxxxxxxxx,
Cher7 <Cher7@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Hello,

I checked and dsentry.exe is not a 16-bit program. I disabled it on
reboot and the following results are: windows file protection comes up
and says: Please wait while windows verifies that all protected windows
files are intact and in their original versions.......this has occured 5
reboots since I ran SFC yesterday. Also the system configuration
utility comes up and asks me to return to normal startup which would
include dsentry.exe. What should I do next? And is a possible virus
involved? I currently run Adware SE, Norton antivirus corporate
edition, spybot and msn beta. Thanks for your patience!

"Wesley Vogel" wrote:

SFC isn't going to work on this one. dsentry.exe is from Dell not
Microsoft.

First see if dsentry.exe is a 16-bit program.
Locate and Right-click dsentry.exe and then click Properties.
A 16-bit program does not have a Version tab in this dialog box.

Disable dsentry.exe from starting at boot.

[[dsentry.exe is an application provided by Dell. It stops the autorun
application from executing on disc insertion. This is a non-essential
process. Disabling or enabling this is down to user preference]]
http://www.liutilities.com/products/wintaskspro/processlibrary/dsentry/

[[dsentry.exe is a valid program but it is not required to run on
startup. This program is not required to start automatically as you can
run it when you need to. It is advised that you disable this program so
that it does not take up necessary resources. The following information
is a brief description of what is known about this file.]]

[[Anti-spyware from Dell. Seems that after Dell found out certain
applications being installed from DVD's would report back information
about what customers were watching, they decided to implement an
anti-spyware service. Run manually before installation starts]]
http://www.bleepingcomputer.com/startups/DSentry.exe-1439.html

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:1996A1A7-CC47-453D-BC57-BCA4A43EA6B6@xxxxxxxxxxxxx,
Cher7 <Cher7@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Hello,

I also currently have the same error message as described in this
post. I attempted to rectify it by using the sfc.exe, however, did not
experience the same good results. The error message I receive is:
C:\WINDOWS\System32\DSentry.exe The NTVDM CPU has encountered an
illegal instruction. 'Close' to terminate the application. What I
did was: C:\WINDOWS\SYSTEM32>sfc.exe then
C:\WINDOWS\SYSTEM32>sf scannow then; the result was:
c:\windows\system32\ntvdmd.dll had a bad signature and was restored to
its original version
and
c:\windows\system32\charmap.exe has a bad signature. File was
restored to its original version
and
this one could not be restored: oembios.sig The problem is I still
get the same error message. Is there anything else I could do?

Thanks in advance ~

"Wesley Vogel" wrote:

Hi John,

As long as sfc.exe is in c:\windows\system32 you do not need to worry
about it. sfc.exe has to run from a command prompt or the Run box.
Clicking on sfc.exe does nothing. As you have already seen.

sfc /scannow checks the files in C:\WINDOWS\System32 if any are
screwed up it replaces the screwed up file with a copy from
C:\WINDOWS\System32\dllcache or the Windows installation source
files. Which in your case is probably the C:\I386 folder.

Do this.

Click Start | Click Run | Paste this in the Run box...

sfc /scannow

Then click OK.

It should take a while to run.

If SFC.EXE did anything it will be in the Event Viewer.

Open the Event Viewer...
Start | Run | Type: eventvwr | Click OK |
Click System | Look at any Windows File Protection
entries

SFC.EXE-2FD11AB0.pf on c:\windows\prefetch All this file is, is a
file to make sfc.exe run faster.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:0F647C60-581A-4E56-8552-E266E88ED02B@xxxxxxxxxxxxx,
ronashill <ronashill@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Some challange this!
.

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