Re: Problems after uninstalling Norton Antivirus 2004

Greg wrote:
> Thanks for the info - This seems to have solved my problem. Norton
> Antivirus is removed and all computer functions seem to work fine,
>

Did you use rnav2003 or symnrt?

Kerry

> "Kerry Brown" <kerry@xxxxxxxxxxxxxxxxxxx*a*m> wrote in message
> news:OhStACCJGHA.2696@xxxxxxxxxxxxxxxxxxxxxxx
>> Greg wrote:
>>> I uninstalled Norton Antivirus 2004 in preparation for installing
>>> another Antivirus program (which I have not installed yet).
>>> Now I can no longer print from Internet Explorer or Outlook Express,
>>> and some web pages do not load completely. Also, if I click on Page
>>> Setup in Internet Explorer, nothing happens. If I click on Print
>>> Preview in Internet Explorer, a blank page comes up and then I can't
>>> shutdown Internet Explorer without using End Process in Task
>>> Manager. Using Windows XP Media Center Edition 2005.
>>
>> Welcome to the wonderful world of Symantec. Uninstalling Symantec
>> applications is sometimes harder than removing a virus. Go to
>> Symantec's support and search for "uninstall Norton Antivirus 2004"
>> You need a program called rnav2003.exe. You may have to re-install
>> NAV 2004 then follow the directions for uninstalling it. If you have
>> other Symantec programs installed the process is even more
>> complicated. One procedure I have used that works is to uninstall
>> all Symantec and Norton programs listed in Add/Remove Programs. Run
>> rnav2003.exe. Once NAV is uninstalled then you may have to
>> re-install the other Symantec programs that you want to keep. They
>> have a new procedure with a program called SymNRT that I have not
>> tried yet. Try searching their support for it. The links to their
>> site are too long to post and I personally won't click on obsured
>> url's like tinyurl so I can't post the links. Kerry



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