Re: Shutdown and Startup problems



I think your problem relates to your graphics card. What is your make
and model?

This option may not be possible.

This freeware programme is excellent for getting information about your
computer:
Everest Home Edition (freeware)
http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight required
text, right click and select copy. However, whilst this is fine for
posting small amounts of information into newsgroup messages
longer reports will irritate other newsgroup subscribers.

Have you switched from cable to satellite for TV? Is there a remote
control feature on the graphics card?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



"WhiskeySam" <WhiskeySam@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CE590FF0-2C33-4E2C-9B50-4A7FCBB9A366@xxxxxxxxxxxxxxxx
> Gerry, Device Manager display is clean. I noted the time and did a front
> panel button restart (only way to re-start or shutdown) and following are
> the
> Event Viewer results:
>
> Under System------------------------------------------------------------
>
> Event Type: Warning
> Event Source: ati2mtag
> Event Category: WDM
> Event ID: 1049
> Date: 1/23/2006
> Time: 9:08:21 AM
> User: N/A
> Computer: ATHLON-64
> Description:
> SRB command failed - SRB_GET_DEVICE_PROPERTY
> Data:
> 0000: 00 00 00 00 01 00 5a 00 ......Z.
> 0008: 01 00 00 00 19 04 00 80 .......?
> 0010: 00 00 00 00 00 00 00 00 ........
> 0018: 00 00 00 00 00 00 00 00 ........
> 0020: 00 00 00 00 00 00 00 00 ........
>
> UnderApplication--------------------------------------------------------
> --
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1001
> Date: 1/23/2006
> Time: 9:08:48 AM
> User: ATHLON-64\William Swanson
> Computer: ATHLON-64
> Description:
> Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
> 'CoreAssemblies' failed during request for component
> '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1004
> Date: 1/23/2006
> Time: 9:08:48 AM
> User: ATHLON-64\William Swanson
> Computer: ATHLON-64
> Description:
> Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
> 'CoreAssemblies', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}'
> failed.
> The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\'
> does
> not exist.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1001
> Date: 1/23/2006
> Time: 9:08:48 AM
> User: ATHLON-64\William Swanson
> Computer: ATHLON-64
> Description:
> Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
> 'CoreAssemblies' failed during request for component
> '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1004
> Date: 1/23/2006
> Time: 9:08:48 AM
> User: ATHLON-64\William Swanson
> Computer: ATHLON-64
> Description:
> Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
> 'CoreAssemblies', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}'
> failed.
> The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\'
> does
> not exist.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1001
> Date: 1/23/2006
> Time: 9:08:46 AM
> User: ATHLON-64\William Swanson
> Computer: ATHLON-64
> Description:
> Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
> 'CoreAssemblies' failed during request for component
> '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1004
> Date: 1/23/2006
> Time: 9:08:46 AM
> User: ATHLON-64\William Swanson
> Computer: ATHLON-64
> Description:
> Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
> 'CoreAssemblies', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}'
> failed.
> The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\'
> does
> not exist.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1001
> Date: 1/23/2006
> Time: 9:08:46 AM
> User: NT AUTHORITY\NETWORK SERVICE
> Computer: ATHLON-64
> Description:
> Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
> 'CoreAssemblies' failed during request for component
> '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1004
> Date: 1/23/2006
> Time: 9:08:45 AM
> User: NT AUTHORITY\NETWORK SERVICE
> Computer: ATHLON-64
> Description:
> Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
> 'CoreAssemblies', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}'
> failed.
> The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\'
> does
> not exist.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> As I mentioned, I cannot shutdown the computer using Win and, it appears I
> am not getting a proper boot either.
>
> I appreciate your assistance.
>
>
>
>
>
>
>
>
> whiskeySam
>
>
> "Gerry Cornell" wrote:
>
>> Please check Event Viewer for Warning / Error Reports in the System and
>> Application logs for the last shutdown and boot and post copies.
>>
>> You can access Event Viewer by selecting Start, Administrative Tools, and
>> Event Viewer. When researching the meaning of the error, information
>> regarding Event ID, Source and Description are important.
>>
>> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech
>>
>> Part of the Description of the error will include a link, which you
>> should
>> double click for further information. You can copy using copy and paste.
>> Often the link will, however, say there is no further information.
>> http://go.microsoft.com/fw.link/events.asp
>> (Please note the hyperlink above is for illustration purposes only)
>>
>> A tip for posting copies of Error Reports! Run Event Viewer and double
>> click
>> on the error you want to copy. In the window, which appears is a button
>> resembling two pages. Double click the button and close Event Viewer. Now
>> start your message (email) and do a paste into the body of the message.
>> This
>> will paste the info from the Event Viewer Error Report complete with
>> links
>> into the message. Make sure this is the first paste after exiting from
>> Event
>> Viewer.
>>
>> Are there any yellow question marks in Device Manager? Right click on
>> the My Computer icon on your Desktop and select Properties. Hardware,
>> Device Manager. If yes what is the Device Error code?
>>
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>>
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>> "WhiskeySam" <WhiskeySam@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:090DFD66-1727-435B-8214-A3C83D75C7CD@xxxxxxxxxxxxxxxx
>> > sComputer will not shutdown properly. I get the following message:
>> >
>> > "NT Authority\System Shutdown.........DCOM Server Process Launcher
>> > Service
>> > Terminated." Only way to shutdown is to power down. Now when Windows
>> > is
>> > reloaded, most of the applications within windows will not function.
>> > This
>> > includes System Restore. Browser and Outlook Express work OK.
>> >
>> > Have run thorough Virus Scan with no viruses detected.
>> >
>> > I would appreciate any suggestions.
>> >
>>
>>
>>


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