Re: Shutdown and Startup problems

Gerry, Device Manager display is clean. I noted the time and did a front
panel button restart (only way to re-start or shutdown) and following are the
Event Viewer results:

Under System------------------------------------------------------------

Event Type: Warning
Event Source: ati2mtag
Event Category: WDM
Event ID: 1049
Date: 1/23/2006
Time: 9:08:21 AM
User: N/A
Computer: ATHLON-64
Description:
SRB command failed – SRB_GET_DEVICE_PROPERTY
Data:
0000: 00 00 00 00 01 00 5a 00 ......Z.
0008: 01 00 00 00 19 04 00 80 .......€
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

UnderApplication--------------------------------------------------------
--
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 1/23/2006
Time: 9:08:48 AM
User: ATHLON-64\William Swanson
Computer: ATHLON-64
Description:
Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
'CoreAssemblies' failed during request for component
'{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 1/23/2006
Time: 9:08:48 AM
User: ATHLON-64\William Swanson
Computer: ATHLON-64
Description:
Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
'CoreAssemblies', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed.
The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does
not exist.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 1/23/2006
Time: 9:08:48 AM
User: ATHLON-64\William Swanson
Computer: ATHLON-64
Description:
Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
'CoreAssemblies' failed during request for component
'{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 1/23/2006
Time: 9:08:48 AM
User: ATHLON-64\William Swanson
Computer: ATHLON-64
Description:
Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
'CoreAssemblies', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed.
The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does
not exist.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 1/23/2006
Time: 9:08:46 AM
User: ATHLON-64\William Swanson
Computer: ATHLON-64
Description:
Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
'CoreAssemblies' failed during request for component
'{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 1/23/2006
Time: 9:08:46 AM
User: ATHLON-64\William Swanson
Computer: ATHLON-64
Description:
Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
'CoreAssemblies', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed.
The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does
not exist.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 1/23/2006
Time: 9:08:46 AM
User: NT AUTHORITY\NETWORK SERVICE
Computer: ATHLON-64
Description:
Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
'CoreAssemblies' failed during request for component
'{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 1/23/2006
Time: 9:08:45 AM
User: NT AUTHORITY\NETWORK SERVICE
Computer: ATHLON-64
Description:
Detection of product '{EBA09A1B-8D0A-4D65-BF5F-96186DAA6628}', feature
'CoreAssemblies', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed.
The resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does
not exist.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

As I mentioned, I cannot shutdown the computer using Win and, it appears I
am not getting a proper boot either.

I appreciate your assistance.








whiskeySam


"Gerry Cornell" wrote:

> Please check Event Viewer for Warning / Error Reports in the System and
> Application logs for the last shutdown and boot and post copies.
>
> You can access Event Viewer by selecting Start, Administrative Tools, and
> Event Viewer. When researching the meaning of the error, information
> regarding Event ID, Source and Description are important.
>
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech
>
> Part of the Description of the error will include a link, which you should
> double click for further information. You can copy using copy and paste.
> Often the link will, however, say there is no further information.
> http://go.microsoft.com/fw.link/events.asp
> (Please note the hyperlink above is for illustration purposes only)
>
> A tip for posting copies of Error Reports! Run Event Viewer and double click
> on the error you want to copy. In the window, which appears is a button
> resembling two pages. Double click the button and close Event Viewer. Now
> start your message (email) and do a paste into the body of the message. This
> will paste the info from the Event Viewer Error Report complete with links
> into the message. Make sure this is the first paste after exiting from Event
> Viewer.
>
> Are there any yellow question marks in Device Manager? Right click on
> the My Computer icon on your Desktop and select Properties. Hardware,
> Device Manager. If yes what is the Device Error code?
>
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
> "WhiskeySam" <WhiskeySam@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:090DFD66-1727-435B-8214-A3C83D75C7CD@xxxxxxxxxxxxxxxx
> > sComputer will not shutdown properly. I get the following message:
> >
> > "NT Authority\System Shutdown.........DCOM Server Process Launcher Service
> > Terminated." Only way to shutdown is to power down. Now when Windows is
> > reloaded, most of the applications within windows will not function. This
> > includes System Restore. Browser and Outlook Express work OK.
> >
> > Have run thorough Virus Scan with no viruses detected.
> >
> > I would appreciate any suggestions.
> >
>
>
>
.

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