Re: Lost access to Help

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: "Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxx>
Date: Sat, 21 Jan 2006 20:56:02 +0530

You're welcome Andrea!

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com

"Andrea" <andreadelzoppo@xxxxxxxxxxxxx> wrote in message
news:ulHtmNpHGHA.516@xxxxxxxxxxxxxxxxxxxxxxx
Hey, Ramesh it worked immediately with second method!
Thanks a lot!
Andrea
"Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxx> ha scritto nel messaggio
news:%23AzZc7oHGHA.2912@xxxxxxxxxxxxxxxxxxxxxxx
> Start with DLL registration. Proceed to next method if one fails to
> resolve
> the problem.
>
> Type in Start, Run dialog:
>
> helpctr -regserver
> regsvr32 itss
> regsvr32 hhctrl.ocx
> regsvr32 jscript
>
> Fix Windows XP Help - from Doug's site:
> http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
>
> In _nothing_ helps, try reinstalling HelpCenter:
>
> Open %systemroot%\inf folder and locate the PCHealth.inf file (might show
> as
> PCHealth in W.Explorer). Right-click the file and choose "Install". Insert
> your XP CD when prompted. If you have a Service Pack installed, be sure to
> point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed
> XP
> CD (if available).
>
> Comprehensive rebuild of Help Center: Posted by Rebecca Chen[MS]
>
> Click Start, click Run and type CMD, and click OK.
> In Command Prompt, type the following commands and press Enter after each
> line: (Alternately, create a Batch file and run.)
>
> net stop helpsvc
> cd /d %windir%\pchealth\helpctr
> rd packagestore /s /q
> rd installedskus /s /q
> cd binaries
> start /w helpsvc /svchost netsvcs /regserver /install
> start /w helpsvc /register
>
> Note: The "start /w helpsvc /svchost netsvcs /regserver /install" command
> line reinstalls Help and Support, which may take several minutes.

.

References:
- Lost access to Help
  - From: Andrea
- Re: Lost access to Help
  - From: Ramesh, MS-MVP
- Re: Lost access to Help
  - From: Andrea
- Re: Lost access to Help
  - From: Ramesh, MS-MVP
- Re: Lost access to Help
  - From: Andrea

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