Re: What is right 'name' for the Windows XP SP2 install CD? - helping my uncle
- From: "Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxx>
- Date: Mon, 9 Jan 2006 11:23:57 +0530
[Automated slipstreaming] AutoStreamer 1.0.30:
http://www.majorgeeks.com/download4444.html
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
"Mark C" <mark.c@xxxxxxxxxxxxxxxxx> wrote in message
news:43c1c703$0$27104$c3e8da3@xxxxxxxxxxxxxxxxxxxx
My uncle recently had a trojan. After it was removed, Windows File
Protection put up a dialog to replace unknown programs with good
versions. It asked for "Insert Windows XP Professional Service Pack
2 CD"
My uncle only has a (logoed, hologramed, looks legit) XP SP1a (a?) CD
and this was rejected, so we canceled out.
It looks like he's been given an XP SP1a disk with his computer, but
the drive has been installed from an SP2 install disk.
I've suggested he contact the people he bought the computer from and
get an SP2 install disk, so we can run SFC.EXE (System File Checker
which checks system files and replaces unknown versions), but the
disk they gave him still gives the message above. I suspect they
have given him a disk with the SP2 patch on it, instead of a full
install disk.
What CD should he ask his support for, what's it called so they
understand and give him the correct one?
Thanks,
Mark
.
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