Re: sms.exe and crss.exe question



Real problems I am afraid.


Downloaded the SpyBot Search and Destroy programme. Could not seach for
updates . The log file says file could not be downloaded due to bad checksum.
Don't know what that means. The check for errors menu option will ot work as
it says I need to install detection updates using the integrated
update....which as I just said will not work. Clicking search for updates
returnd the error message ' Error retrieiving info file. Socket error #1104'


Downloaded Multi_AVe.exe.

Ran the menu.bat choosing any of the options 1 to 4 returns an error:

c::AV-cls\trend\Pattern.txt not opened for read, error code :[0]


Looks bad eh?






"David H. Lipman" wrote:

> From: "Alan M" <AlanM@xxxxxxxxxxxxxxxxxxxxxxxxx>
>
> | I had a virus on my PC a week ago. After numerous conversation with Norton
> | virus removal support and many instructions followed they told me the virus
> | was gone. However I still have the intial symptoms. In the course of the
> | support norton told me to delete the windows system files smss.exe and
> | crss.exe. A later chat with a norton operative informed me that these are
> | windows files and need for correct operation. They then told me to contact my
> | PC manufacturer and repair the windows installation. I have tried to repair
> | it but the setup procedure stalls at the point where Setup asks to press
> | ENTER to set up Windows, R to repair or F3 to exit. The screen says up but no
> | furtehr action takes place.
> |
> | Can anyone advise me on a route round this problem.
>
> There are anti virus News Groups specifically for this type of discussion.
>
> microsoft.public.security.virus
> alt.comp.virus
> alt.comp.anti-virus
>
> Those file names are legitimate. However, there are infectors that use those names. They
> just don't execute from the real location of the legitimate files %windir%\system32. So if
> they are executed from some other location, it is a sure sign of malware.
>
>
>
> For non-viral malware...
>
> Please download, install and update the following software...
>
> * Ad-aware SE v1.06
> http://www.lavasoft.de/
> http://www.lavasoftusa.com/
>
> * SpyBot Search and Destroy v1.4
> http://security.kolla.de/
>
> After the software is updated, I suggest scanning the system in Safe Mode.
>
> I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
> that may be on the PC.
>
> * BHODemon
>
> http://www.majorgeeks.com/downloadget.php?id=3550&file=11&evp=245a87539eea8ed6904332b4b8b8442d
>
> For viral malware...
>
> * Download MULTI_AV.EXE from the URL --
> http://www.ik-cs.com/programs/virtools/Multi_AV.exe
>
> To use this utility, perform the following...
> Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
> Choose; Unzip
> Choose; Close
>
> Execute; C:\AV-CLS\StartMenu.BAT
> { or Double-click on 'Start Menu' in C:\AV-CLS }
>
> NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
> FireWall to allow it to download the needed AV vendor related files.
>
> C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
> This will bring up the initial menu of choices and should be executed in Normal Mode.
> This way all the components can be downloaded from each AV vendor's web site.
> The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
>
> You can choose to go to each menu item and just download the needed files or you can
> download the files and perform a scan in Normal Mode. Once you have downloaded the files
> needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
> during boot] and re-run the menu again and choose which scanner you want to run in Safe
> Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
>
> When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
> file. http://www.ik-cs.com/multi-av.htm
>
>
> * * * Please report back your results * * *
>
>
>
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>
.



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