Hotfix 909095 and Obtaining it?



Hi All

I have the problem where upon when the computer is 2Gb of RAM is set to
hibernate the system comes up with "Insufficient System Resources Exist to
Complete the API." and then disables the ability to hibernate until the next
restart.

I found the KB article 909095 http://support.microsoft.com/kb/909095/en-us
that describes a hotfix for this problem.

It says that I need to contact Microsoft for this fix. I built the computer
myself and installed the Operating System from a OEM CD that was provided
with the hardware I purchased to build it.

I am reluctant to call Microsoft as they may charge me UKP £69+Tax to obtain
the patch files, even though it states in the KB article

"Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question."

Is there any other method available to obtain the HotFix? Thanks

Shunts...


.



Relevant Pages

  • Re: Office/Word 2000 Hotfix 823973
    ... Thanks Microsoft... ... > Hotfix Information ... > To resolve this problem immediately, contact Microsoft Product Support ... > apply to additional support questions and issues that do not qualify for ...
    (microsoft.public.word.tables)
  • Re: Event ID 1955 after upgrade to WINDOWS 2003
    ... Please contact Microsoft Product Support Services directly to obtain the ... numbers and information about support costs, ... apply to additional support questions and issues that do not qualify for ...
    (microsoft.public.windows.server.migration)
  • Re: Can not open/download .pdf files anymore....
    ... Rather than needing to call Microsoft and be ... > error message is" Internet Explorer can not downlaod ... charges that are ordinarily incurred for support ... apply to additional support questions and issues that do not qualify for the ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Hot-fix patches
    ... from Microsoft, but it is only intended to correct the problem that is ... This fix may receive additional testing. ... For a complete list of Microsoft Product Support ... will apply to additional support questions and issues that do not ...
    (microsoft.public.windowsxp.general)
  • *How MSFT *Deliberately, Arrogantly, Egregiously, and Totally* Fails to Support their Products*
    ... this support into the ground. ... Microsoft, particularly developers, as well as those who don't will become ... who adapted MSDE 2000 to Buggy BCM Version 1--aprimitive Beta in a package. ... Support you have ceded to incompetent Convergys. ...
    (microsoft.public.windowsxp.help_and_support)