Re: XP Home Laptop Will Not Boot PLEASE HELP!!!!!!

Hi

It would seem as though you have an OEM XP disk, which will only perform a
'Clean' install of XP. If that is the case, then I'm afraid with that error
message that could be the only way to go.

Reboot, then keep tapping the F8 key to see if you can access a screen that
has 'Last Known Good Configuration' as an option. Try that.

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

<gatorcellman@xxxxxxxxx> wrote in message
news:1135336795.080046.173100@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>I am using a Toshiba A60 Satellite that is (was) running XP home SP2
> less than 6 months old. All of a sudden when I start it, it says
> "Windows could not start because the following file is missing or
> corrupt- \windows\system32\config\system"
>
> When I tried to use the supplied Product Recovery DVD, it gave me
> option to completely reinstall (and completely erase HD) or go into
> some sort of utility that looked like a version of Ghost and Toshiba
> combined but there were NO instructions as to how to use it. I
> contacted Toshiba and they were absolutely NO HELP! They said the only
> way to get it to boot again was to reformat and reinstall using the
> DVDs The guy even suggested I open the machine, take out the HD and put
> it in a external case to recover data. Of course this would void the
> warranty!! The only other option I could think of was to use my XP Pro
> disk to enter the recovery console, which I did, but I don't know what
> commands would help me and even if I could use them because the CD is
> XP Pro and the laptop XP Home! Why wouldn't Toshiba provide boot CDs
> just to be able to boot the machine and I get my data, I just don't
> know!!
>
> Bottom line question is how do I get this laptop to boot so I can get
> my data??? I am not extremely technical but know a little, so hacking
> into windows, etc, etc is not really an option. I know I'm asking a
> lot, but I really need specific suggestions and maybe even step by step
> if needed. By the way, is this something I could send to Toshiba for
> warranty claim? The guy said it was a software problem not hardware so
> not covered by warranty. How would he know??? Could be a bad HD
>
> PLEASE HELP! THANK YOU FOR TAKING THE TIME TO READ MY POST!!!!!!
>


.

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