RE: Help: Blue Screen - Can not login to system
- From: haganm <haganm@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 17 Dec 2005 21:13:02 -0800
Gerry, David;
Thanks for your replies. I've resigned myself to doing a complete
reinstallation (and re-format of my disk) as I've been messing around with
this for sometime now and that may be the easiest and quickest way to get my
parents back up and running and I guess it will also result in a clean system
as my guess is that they got some spyware or virus that has caused the
accounts to be "locked" or inacccessible when I boot the system. I'm ok with
that.
Here's my current question that I would appreciate your thoughts (and anyone
else for that matter).
I would like to get their data backup before I do the reinstall. SOme of it
is backup but not all. I have a USB drive that I can use to move the data to.
QUESTION: How do I actually get to the data in such a way that I can copy
it easily to this USB drive??????
I hoped that I could use the Recovery Console to do this since so far, it is
the only way I found that I can traverse the C: drive and manually get to the
data directory. However, the Recovery Console only offers the DOS copy
commmand which won't work due to the number of files/subdirectories and since
I have long file names. Note: The USB drive is accessible in Recovery
Console mode.
I tried copying to the USB drive the DOS XCOPY command, thinking I could
access it in Recovery Console mode and then copy all my data from the C:
drive. The Recovery Console mode would not run the XCOPY command so that
didn't work.
Any other ideas??? Is there any utility out there that I can boot from a
CD, will give me access to the directory on C: and allow me to copy files to
a USB drive? That's what I really need. Frustrating since I know the data
is there but can figure out a way to copy it so I can proceed with a full
reinstall.
All suggests are welcomed!!
Haganm
"haganm" wrote:
> If I boot up my system, I get a blue screen with a message saying click on
> user name to login but there are no user names listed. There is a Shutdown
> link at the bottom of the screen and that works - ie, I can turn the system
> off, do a restart, etc
>
> I can Alt-Ctrl-Del and I do get a login dialog window but I can't get any
> further. The account (only one) didn't have a password. If I try to login
> with that account, it says the password (no password) is invalid. I also
> tried to login as Administrator (that also didn't have a password) but that
> doesn't work either (it said that local policy did not permint login with
> that account). So, I can not login to the system.
>
> I have been able to boot with the XP CD. I have performed a repair but get
> the following message during the repair:
>
> COM+ SETUP ERROR
>
> Sub component COM+ raised an exception while processing the OC_COMPLETE
> INSTALLATION setup message.
>
> d:\nt\com1x\src\complussetup\csetuputil.cpp (line 3406)
>
> Error code = 0x8007007f
>
> The specified procedure could not be found.
>
> Failed to load library 'C:\Windows\System32\catsrc.dll'
>
> The only option is OK. The repair continues and completes but I still have
> exactly the same problem - blue screen after reboot, can't log in.
>
> Any ideas what I should do next?
>
> I did also boot up with the XP CD and go into Recovery Console and verify
> that I can see my directory structure along with my data. Just not sure what
> steps I should try next. Note: I'm not deeply technical here....
>
> Thanks in advance for any advise, help....
>
.
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