Re: Norton Ghost 9.0 Can't Find My SATA Drives When Booted From It's Recovery DVD.
- From: "Brian A." <gonefish'n@afarawaylake>
- Date: Mon, 12 Dec 2005 18:41:16 -0600
It may be possible that they are not supported and you need to load the drivers during recovery.
http://symantec.atgnow.com/consumer/resultDisplay.do?gotoLink=1&docType=1002&contextId=15905%3A1.119&clusterName=ConsumerCluster&contentId=d88f0ed4-4524-4772-a7e2-c2a1ce4bdcd8&responseId=ffd24a40d45c7c49%3Ab60b93%3A1082136ca3b%3A-407d&groupId=1&answerGroup=7&score=463&page=http%3A%2F%2Fsymantec.atgnow.com%2Fconsumer%2Fmanuals%2Fenglish_us_canada%2Fproducts%2Fghost%2F9.0%2Fmanuals%2FDRIVER_LIST.PDF&result=6&excerpt=NIC+driver+support+Supported+storage+devices+The+following+storage+devices+are+supported+by+the+recovery+environment.&resultType=5000#
or
http://tinyurl.com/7u8p7
<quote>
To access the local drive
1 Boot your computer using the Norton Ghost CD or the Symantec Recovery Disk CD (available with Norton SystemWorks Premier).
2 When you see the prompt "Press any key to boot from CD" immediately press <F6>. If you press a different key, you will not have an opportunity to load special drivers. By pressing F6, you can add storage drivers for most SCSI devices listed at: www.microsoft.com/windows/catalog.
3 Press <S> when prompted to specify additional SCSI adapters, CD drives, or special controllers for use with Windows, including those for which you have a device support disk from a mass storage device manufacturer. If you do not have the drivers available from the device manufacturer and they are not included as part of the recovery environment, you will not be able to use that drive.
</quote>
--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375
"htwaits" <lesalderson@xxxxxxxxx> wrote in message news:1134427991.537209.102350@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I'm running Windows XP Home SP2. Using Ghost 9.0 running in Windows I've done many backups of my C: (Primary) partition over the past 11 months.
My Ghost 9.0 is version 9.0.2.3981 and the LiveUpdate function reports that there are no later revisions available.
For the first time I need to restore my C: partition using my last backup image. Ghost can't find any SATA drives or their partitions when I boot using the Ghost 9.0 DVD purchased in January 2005.
Ghost "recovery" can see the floppy drive, both of the DVD drives, and the USB (IDE) drive where my most resent backup images are stored. There are two physical SATA drives with five partitions that Ghost "recovery" can't see.
I can't figure out how to get any useful help from Symantec's online support site. If anyone in this forum can point my in the right direction I will be grateful.
.
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