Re: problem with sound
- From: "q_q_anonymous@xxxxxxxxxxx" <q_q_anonymous@xxxxxxxxxxx>
- Date: 8 Dec 2005 19:58:50 -0800
Liz81 wrote:
> Ok here goes.....
>
> Here's my information:
> DELL
> Microsoft Windows XP Home Edition 2002
> Internet Explorer 6.0
> Flashplayer 8.0 and Java 5.0 with updater
> Intel [R]
> Pentium [R] 4 CPU 2.66 GHz
> 512MB of RAM
>
> I have tried everything I can think of and am still not getting a
> solution. I have no sound at all. I went to a website and there was
> no sound like there should be. I went to other websites that was
> supposed to have sound and the same occured no sound.
>
> I went to the Internet then clicked on Tools>Internet Options>Advanced
> Tab>Multimedia and checked the checkbox, "Play sounds in web pages."
> That did not help.
>
> At the same time the problem occured, the volume icon disappeared from
> the desktop icon tray. I went to start>Control Panel>Sounds, Speech
> and Audio Devices>Sound and Audio Devices. I checked, "Place volume
> icon in taskbar" then clicked "OK." I even rebooted the computer.
> That didn't help either.
>
> I right-clicked on "Start" and clicked "Properties" then the task bar
> tab. I looked into the past icons and the volume icon is not there as
> if I never used it and I know I have used it in the past.
>
> Another person suggested this which I tried but it didn't help:
> 1 Go to control panel
> 2 Add hardware
> 3 At "Welcome" screen, press next
> 4 Select "Yes, I have already connected this hardware". Press next
> 5 Scroll down, and select "Add a new hardware device"
> 6 Select "Install the hardware I select from a list"
> 7 Select "Sound, video and game controllers"
> 8 Select "(standard system devices)" in pane 1, and "Audio Codecs" in
> pane 2
> 9 Press "Have Disk"
> 10 Enter "C:WINDOWSSYSTEM32" in the drop down box and press "OK"
> 11 Select "Microsoft Audio Compression Manager" and press "Next" ,
> then "Next" again.
> 12 At the security screen, press "Continue anyway"
>
> It will install and require a reboot
>
> If it still does not work, then follow the same procedure, but at step
> 11 choose "IMA ADPCM Audio CODEC" and do it third time only select
> "Microsoft ADPCM Audio CODEC.".
>
> I stopped at #11 because a message came up about doing so can cause
> damage to the system either now or later so I stopped, not comfortable
> of going on.
>
> I also checked the advanced volume control panel to make sure all
> "mute" checkboxes were unchecked and they weren't checked to start
> with.
>
> At the same time the problem occured, Musicmatch Jukebox 10.0 would
> not let me hear anything either. I got this error message: "MMJB
> soundcard problem" then "WaveOut Format not supported." I contacted
> Tech Support at MusicMatch and they have not given me a solution,
> including uninstalling the software, reinstalling it, rebooting the
> computer, deleting all related files and folders. I went to
> C:Program Files to find all folders related to Musicmatch and deleted
> them and deleted it out from registry editor. I decided to try MMJB
> 9.0, an older version but I got the same error message.
>
> The tech support suggested that the soundcard I have may not be set up
> properly. I went to control panel>System>Hardware tab>Device Manager.
> I had a list of things under "Sound, Video and game controllers":
> Audio Codecs
> Legacy Audio Drivers
> Legacy Video Capture Devices
> Logitech Microphone (Messenger)
> Media Control Devices
> SoundMAX Integrated Digital Audio
> Unimodem Half-Duplex Audio Device
> Video Codecs
>
> I clicked on SoundMAX Integrated Digital Audio to get the
> soundcard's details. The manufacturer is Analog Devices, Inc and
> the location is PCI bus 0, device 31, function 5 and the message is
> telling me the device is working properly. I even checked for updates
> and the wizard tells me it can't find a better match for it. The
> device is also enabled.
>
> Another person also told me to go to start>run> then type
> Sndvol32.exe. It only brought up the advanced volume control panel
> which is not a problem. The icon on the taskbar is the problem.
>
> The strange thing is that I hear no sound from only MMJB, the Internet
> or when I log off but I do get sound and music from Realplayer,
> Windows Media Player and PowerDVD.
>
> Nothing here have worked and I don't know what to do. Any
> suggestions?
>
> Thanks in advance!
>
> --
try
ctrl panel..sounds and audio devices.. and look where it says Defeault
Device. see waht optinos are listed there, try diff ones.
maybe the drivers aren't installed proeprly weven though it says they
are.
-You could reinstall the drivers.
----To do that you could Go to the Dell support website, there's an
option where you type in the number on your Dell machine. But a far
better way is to use the Dell CD. That actually INTERROGATES/SCANS the
computer and find the exact drivers you need, puts ticks by them.
maybe your speakers aren' no good or plugged inthe wrong socket. I
think they shoudl be in the green hole
.
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