Re: Product Activation Key is invalid?
- From: Ron Martell <ron.martell@xxxxxxxxx>
- Date: Wed, 07 Dec 2005 16:54:48 -0800
"A Plus Tech" <A Plus Tech@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>Good afternoon. I work in a small computer firm in western North Carolina, A
>Plus Computers. One of my customers had a bad hard drive, which we replaced,
>and reinstalled Windows XP Home on. I have tried to use the product key,
>which is from the sticker IBM put on the side of his computer, which I have
>deemed to be a valid key from the presentation of it. The problem I am
>running into is that the key is said to be invalid and Im not quite certain
>how, but Im hoping that someone here can tell me how a genuine Microsoft
>sticker ended up with a bad key on it. Thank you for your time.
Did you reinstall the Windows XP from the original disks provided by
IBM? If not then the IBM supplied product key will likely not work.
Note: Many IBM computers do not come with a CD. They have a "system
recovery" disk image stored in a second partition on the hard drive,
and there is a utility included that will create a bootable recovery
CD from that partition. If the old drive is still usable at all you
may want to try to get at the recovery partition on it and use the XP
Image there to install on the new hard drive.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
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