Re: Repair the registery

Hey Tom looks like I am back in business! Man glad this is finally working.
I really apprecitae your help!

Thanks again!

-Scott


"Tom Che [MSFT]" <v-tomche@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:bDiPduW%23FHA.3440@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi Scott,
>
> Thanks for your clarification.
>
> For Windows XP Home Edition, you may refer to the following steps to
> resolve this issue:
>
> Step I. Download the full SP2 package
> -------------------------------------
> <http://download.microsoft.com/download/1/6/5/165b076b-aaa9-443d-84f0-73cf11
> fdcdf8/WindowsXP-KB835935-SP2-ENU.exe>
>
> NOTE1: Please just download and do NOT install it now.
> NOTE2: If you have downloaded the full package or ordered the SP2 CD (not
> from Automatic Updates or Windows Update), please skip to next Step.
>
> Step II. Download a tool
> -------------------------------------
> 1. Download subinacl which also works on Windows XP Home Edition from the
> following link:
>
> <http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91
> -93cf-ed6985e3927b&displaylang=en>
>
> 2. Save the downloaded file to any location you like.
> 3. Double click the downloaded file to install it.
>
> NOTE: You can save the downloaded file at any places. I just assume that
> you will install it into the default folder C:\Program Files\Windows
> Resource Kits\Tools
>
> Step III. Create a batch file
> -------------------------------------
> 1. Create a text file in notepad and copy the following text to it
>
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> subinacl /subdirectories %SystemDrive% /grant=administrators=f
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> subinacl /subdirectories %SystemDrive% /grant=system=f
>
> 2. Save the file as reset.bat and save it on the desktop
>
> 3. Copy the reset.bat file to C:\Program Files\Windows Resource Kits\Tools
> folder
>
> 4. Enter the following commands one at a time and click Enter.
>
> cd\
> cd C:\Program Files\Windows Resource Kits\Tools
> reset.bat
>
> 5. After a few minutes by processing subinacl, please test the problem
> again. If the issue persists, please boot into Safe Mode as below:
>
> Step IV. Enter Safe Mode to install SP2.
> -------------------------------------
> 1. Restart the computer.
> 2. Keep pressing the F8 key until the Windows Startup menu appears.
> 3. Choose Safe Mode, and press Enter.
> 4. Please use the downloaded full package or the CD to install SP2 in Safe
> Mode.
>
> Hope this helps.
>
> Have a nice day!
>
> Sincerely,
> Tom Che
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
> --------------------
>>From: "Scott Micale" <hrm_admin@xxxxxxxxxxxxxx>
>>References: <eC26R2E8FHA.2364@xxxxxxxxxxxxxxxxxxxx>
> <b1UCsPK8FHA.3380@xxxxxxxxxxxxxxxxxxxxx>
> <eAx$CCf9FHA.3804@xxxxxxxxxxxxxxxxxxxx>
> <h3Jvw8m9FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
> <uQglG2o9FHA.740@xxxxxxxxxxxxxxxxxxxx>
> <o6efgmu9FHA.4028@xxxxxxxxxxxxxxxxxxxxx>
>>Subject: Re: Repair the registery
>>Date: Fri, 2 Dec 2005 07:53:07 -0500
>>Lines: 348
>>X-Priority: 3
>>X-MSMail-Priority: Normal
>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
>>X-RFC2646: Format=Flowed; Original
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
>>Message-ID: <u#91Z9z9FHA.360@xxxxxxxxxxxxxxxxxxxx>
>>Newsgroups: microsoft.public.windowsxp.help_and_support
>>NNTP-Posting-Host: wireless.speedynet.net 216.29.29.21
>>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
>>Xref: TK2MSFTNGXA02.phx.gbl
> microsoft.public.windowsxp.help_and_support:604030
>>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>>
>>Sorry I should have told you this is a XP Home Edition.
>>
>>
>>"Tom Che [MSFT]" <v-tomche@xxxxxxxxxxxxxxxxxxxx> wrote in message
>>news:o6efgmu9FHA.4028@xxxxxxxxxxxxxxxxxxxxxxxx
>>> Hi Scott,
>>>
>>> Thanks for your reply.
>>>
>>> Based on the new error message, it seems that there still are some
>>> permission issues on your system registry. You may refer to the
> following
>>> steps to troubleshoot this new issue:
>>>
>>> NOTE: the following steps only work with Windows XP Professional Edition
>>>
>>> 1. Log on the computer as a Local Administrators group member.
>>> 2. Click Start, click Run, type cmd, and then press ENTER.
>>> 3. Type the following command and then press ENTER:
>>>
>>> secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
>>> /verbose /areas regkeys
>>>
>>> You will receive a "Task is completed" message, and maybe a warning
>>> message
>>> that something could not be done. You can safely ignore this message.
>>>
>>> 4. Restart the computer and try to install SP2 again.
>>>
>>> Hope this helps.
>>>
>>> Have a nice day!
>>>
>>> Sincerely,
>>> Tom Che
>>> Microsoft Online Partner Support
>>> Get Secure! - www.microsoft.com/security
>>>
>>> =====================================================
>>> When responding to posts, please "Reply to Group" via your newsreader so
>>> that others may learn and benefit from your issue.
>>> =====================================================
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>> --------------------
>>>>From: "Scott Micale" <hrm_admin@xxxxxxxxxxxxxx>
>>>>References: <eC26R2E8FHA.2364@xxxxxxxxxxxxxxxxxxxx>
>>> <b1UCsPK8FHA.3380@xxxxxxxxxxxxxxxxxxxxx>
>>> <eAx$CCf9FHA.3804@xxxxxxxxxxxxxxxxxxxx>
>>> <h3Jvw8m9FHA.1240@xxxxxxxxxxxxxxxxxxxxx>
>>>>Subject: Re: Repair the registery
>>>>Date: Thu, 1 Dec 2005 10:40:11 -0500
>>>>Lines: 258
>>>>X-Priority: 3
>>>>X-MSMail-Priority: Normal
>>>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
>>>>X-RFC2646: Format=Flowed; Original
>>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
>>>>Message-ID: <uQglG2o9FHA.740@xxxxxxxxxxxxxxxxxxxx>
>>>>Newsgroups: microsoft.public.windowsxp.help_and_support
>>>>NNTP-Posting-Host: wireless.speedynet.net 216.29.29.21
>>>>Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11.phx.gbl
>>>>Xref: TK2MSFTNGXA02.phx.gbl
>>> microsoft.public.windowsxp.help_and_support:603761
>>>>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>>>>
>>>>Hey Tom I did what you said in the article, and now I got passed that
>>> issue,
>>>>but on to another one. It is not telling me that "Service Pack 2 Setup
>>>>Error The requested section was not present in the activation context"
>>>>
>>>>Any idea?
>>>>
>>>>Thanks!
>>>>
>>>>"Tom Che [MSFT]" <v-tomche@xxxxxxxxxxxxxxxxxxxx> wrote in message
>>>>news:h3Jvw8m9FHA.1240@xxxxxxxxxxxxxxxxxxxxxxxx
>>>>> Hi Scott,
>>>>>
>>>>> Thanks for your reply.
>>>>>
>>>>> I understand you get an "Access is denied" error message when you try
> to
>>>>> install Windows XP SP2. I recommend you may refer to the following KB
>>>>> article to resolve this issue:
>>>>>
>>>>> 873148 You receive an "Access is denied" error message when you try to
>>>>> install Windows XP Service Pack 2
>>>>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;873148
>>>>>
>>>>> I copy related information as below just for your convenience:
>>>>>
>>>>> Important: This article contains information about how to modify the
>>>>> registry. Make sure to back up the registry before you modify it. Make
>>>>> sure
>>>>> that you know how to restore the registry if a problem occurs. For
>>>>> more
>>>>> information about how to back up, restore, and modify the registry,
>>>>> click
>>>>> the following article number to view the article in the Microsoft
>>>>> Knowledge
>>>>> Base:
>>>>>
>>>>> Description of the Microsoft Windows registry
>>>>> http://support.microsoft.com/kb/256986
>>>>>
>>>>> CAUSE
>>>>> ==================
>>>>> These issues may occur when permissions for one or more registry keys
>>>>> are
>>>>> restricted in a way that prevents the update of those registry keys. A
>>>>> failure to update a registry key may cause the Setup program to fail.
>>>>>
>>>>> WORKAROUND
>>>>> ==================
>>>>> Warning: Serious problems might occur if you modify the registry
>>>>> incorrectly by using Registry Editor or by using another method. These
>>>>> problems might require that you reinstall your operating system.
>>> Microsoft
>>>>> cannot guarantee that these problems can be solved. Modify the
>>>>> registry
>>> at
>>>>> your own risk.
>>>>>
>>>>> Note: You must be a member of the Administrators security group to
>>>>> complete
>>>>> these steps.
>>>>>
>>>>> To work around this issue, follow these steps.
>>>>>
>>>>> Step 1: Verify that there is a failure to update the registry
>>>>> ------------------------------
>>>>> a. Open the Svcpack.log file. By default, this file is located in the
>>>>> C:\Windows folder. To open the Svcpack.log file, click Start, click
> Run,
>>>>> type %windir%\svcpack.log, and then click OK.
>>>>> b. On the Edit menu, click Find.
>>>>> c. In the Find what box, type DoRegistryUpdates failed, and then
>>>>> click
>>>>> Find Next.
>>>>> d. If a DoRegistryUpdates failed error message is found, a problem
>>> exists
>>>>> that is preventing the update of the registry. The error message will
> be
>>>>> similar to the following example:
>>>>> xxxx.xxx: DoInstallation:DoRegistryUpdates failed.
>>>>> xxxx.xxx: Access is denied.
>>>>> xxxx.xxx: Message displayed to the user: Access is denied.
>>>>> Note xxxx.xxx represents the timestamp of each entry.
>>>>>
>>>>> Step 2: Locate the specific registry key
>>>>> ------------------------------
>>>>> As soon as you have verified that a registry permission failure has
>>>>> occurred, you must locate the correct registry key to change the
>>>>> permissions and enable Windows XP SP2 to install successfully. To do
>>> this,
>>>>> follow these steps:
>>>>>
>>>>> a. Include registry information in the Setupapi.log file by enabling
>>>>> verbose logging. For more information about how to enable verbose
>>> logging,
>>>>> view the following article in the Microsoft Knowledge Base:
>>>>> How to enable verbose logging on a Windows XP-based computer
>>>>> http://support.microsoft.com/kb/906485
>>>>>
>>>>> Note: By default, registry keys are not recorded in the Setupapi.log
>>> file.
>>>>>
>>>>> After you enable verbose logging, install Windows XP SP2 again to
>>>>> capture
>>>>> the registry key.
>>>>>
>>>>> b. Open the Setupapi.log file. By default, this file is located in
>>>>> the
>>>>> C:\Windows folder. To open the Setupapi.log file, click Start, click
>>>>> Run,
>>>>> type %windir%\setupapi.log, and then click OK.
>>>>>
>>>>> c. Press CTRL+END to scroll to the end of the Setupapi.log file.
>>>>>
>>>>> d. On the Edit menu, click Find.
>>>>>
>>>>> e. In the Find what box, type Error 5: Access is denied under
>>>>> Direction,
>>>>> click Up, and then click Find Next.
>>>>>
>>>>> The found entry in the Setupapi.log file should be similar to the
>>>>> following
>>>>> example:
>>>>> #-007 Deleting registry key HKCR\vnd.ms.radio
>>>>> #E033 Error 5: Access is denied.
>>>>>
>>>>> Note: The line before the "Access is denied" entry indicates the
>>>>> registry
>>>>> key in question. In this case, HKCR stands for the registry hive that
> is
>>>>> labeled "HKEY_CLASSES_ROOT." "vnd.ms.radio" is one subkey that is
>>>>> located
>>>>> under that registry hive.
>>>>>
>>>>> Step 3: Reset the registry permissions
>>>>> ------------------------------
>>>>> As soon as you have found the registry subkey that has the incorrect
>>>>> permissions, update the permissions for that subkey. To update the
>>>>> permissions of the registry subkey, follow these steps:
>>>>>
>>>>> a. Click Start, click Run, type regedit, and then click OK to start
>>>>> Registry Editor.
>>>>> b. Locate and right-click the registry subkey that you noted in Step
>>>>> 2d,
>>>>> and then click Permissions.
>>>>> c. Under Group or user names, click Administrators.
>>>>> d. Under Permissions for Administrators, make sure that the Allow
> check
>>>>> box for the following entries is selected:
>>>>> - Full Control
>>>>> - Read
>>>>> e. Click Apply, and then click OK.
>>>>> f. On the File menu, click Exit to quit Registry Editor.
>>>>>
>>>>> The permissions issue for the registry subkey should now be resolved,
>>>>> and
>>>>> Windows XP SP2 should install successfully. If you experience
> additional
>>>>> problems when you try to install Windows XP SP2, repeat these steps as
>>>>> needed.
>>>>>
>>>>> Hope this helps!
>>>>>
>>>>> Have a nice day!
>>>>>
>>>>> Sincerely,
>>>>> Tom Che
>>>>> Microsoft Online Partner Support
>>>>> Get Secure! - www.microsoft.com/security
>>>>>
>>>>> =====================================================
>>>>> When responding to posts, please "Reply to Group" via your newsreader
> so
>>>>> that others may learn and benefit from your issue.
>>>>> =====================================================
>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>> rights.
>>>>>
>>>>> --------------------
>>>>>>From: "Scott Micale" <hrm_admin@xxxxxxxxxxxxxx>
>>>>>>References: <eC26R2E8FHA.2364@xxxxxxxxxxxxxxxxxxxx>
>>>>> <b1UCsPK8FHA.3380@xxxxxxxxxxxxxxxxxxxxx>
>>>>>>Subject: Re: Repair the registery
>>>>>>Date: Wed, 30 Nov 2005 15:56:15 -0500
>>>>>>Lines: 76
>>>>>>X-Priority: 3
>>>>>>X-MSMail-Priority: Normal
>>>>>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
>>>>>>X-RFC2646: Format=Flowed; Original
>>>>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
>>>>>>Message-ID: <eAx$CCf9FHA.3804@xxxxxxxxxxxxxxxxxxxx>
>>>>>>Newsgroups: microsoft.public.windowsxp.help_and_support
>>>>>>NNTP-Posting-Host: wireless.speedynet.net 216.29.29.21
>>>>>>Path:
>>>>>
>>>
> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP
>>>>> 08.phx.gbl!TK2MSFTNGP14.phx.gbl
>>>>>>Xref: TK2MSFTNGXA02.phx.gbl
>>>>> microsoft.public.windowsxp.help_and_support:603527
>>>>>>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>>>>>>
>>>>>>Ok guys here is that message I am getting "Service Pack 2 Setup Access
>>>>>>is
>>>>>>denied". It starts the installation and get pretty far along and then
>>>>> this
>>>>>>message pops up. It then starts to undo everything it did and then
>>>>> reboots
>>>>>>the machine.
>>>>>>
>>>>>>I even tried installing it in Safe Mode, but same result.
>>>>>>
>>>>>>Hope you guys know how to fix this.
>>>>>>
>>>>>>Thanks!
>>>>>>
>>>>>>-Scott
>>>>>>
>>>>>>
>>>>>>"Tom Che [MSFT]" <v-tomche@xxxxxxxxxxxxxxxxxxxx> wrote in message
>>>>>>news:b1UCsPK8FHA.3380@xxxxxxxxxxxxxxxxxxxxxxxx
>>>>>>> Hi Scott,
>>>>>>>
>>>>>>> I agree with Ron, if there is any error message when you attempt to
>>>>>>> install
>>>>>>> SP2, please let us know the error message verbatim for further
>>>>> assistance.
>>>>>>>
>>>>>>> Furthermore, there seems to be some viruses in your system as you
>>>>>>> mentioned. In this case, we recommend that backup all important
>>>>>>> data
>>>>>>> and
>>>>>>> then format and reinstall the whole Windows operating system.
>>>>>>> Although
>>>>>>> this is time consuming and may cause data lost, this is the best and
>>>>>>> quickest method to resolve all your issues caused by virus or
> spyware,
>>>>>>> even
>>>>>>> those currently not found. In addition, clean install and up to
>>>>>>> date
>>>>>>> patching is the best solution for a compromised machine that will
>>>>>>> provide
>>>>>>> stability going forward.
>>>>>>>
>>>>>>> Have a nice day!
>>>>>>>
>>>>>>> Sincerely,
>>>>>>> Tom Che
>>>>>>> Microsoft Online Partner Support
>>>>>>> Get Secure! - www.microsoft.com/security
>>>>>>>
>>>>>>> =====================================================
>>>>>>> When responding to posts, please "Reply to Group" via your
>>>>>>> newsreader
>>> so
>>>>>>> that others may learn and benefit from your issue.
>>>>>>> =====================================================
>>>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>>>> rights.
>>>>>>>
>>>>>>> --------------------
>>>>>>>>From: "Scott Micale" <hrm_admin@xxxxxxxxxxxxxx>
>>>>>>>>Subject: Repair the registery
>>>>>>>>Date: Wed, 23 Nov 2005 11:47:17 -0500
>>>>>>>>Lines: 7
>>>>>>>>X-Priority: 3
>>>>>>>>X-MSMail-Priority: Normal
>>>>>>>>X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
>>>>>>>>X-RFC2646: Format=Flowed; Original
>>>>>>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
>>>>>>>>Message-ID: <eC26R2E8FHA.2364@xxxxxxxxxxxxxxxxxxxx>
>>>>>>>>Newsgroups: microsoft.public.windowsxp.help_and_support
>>>>>>>>NNTP-Posting-Host: wireless.speedynet.net 216.29.29.21
>>>>>>>>Path:
>>>>>>>>TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
>>>>>>>>Xref: TK2MSFTNGXA02.phx.gbl
>>>>>>> microsoft.public.windowsxp.help_and_support:601357
>>>>>>>>X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
>>>>>>>>
>>>>>>>>I am trying to install SP2 and it won't I think it has to do with my
>>>>>>>>registry being corrupted from a virus I got. How can I repair that
> so
>>> I
>>>>>>> can
>>>>>>>>install SP2?
>>>>>>>>
>>>>>>>>Thanks
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>
>>
>>
>


.

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