Re: HELP! - A virus has stopped the PC from booting

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

I put the drive in another PC and ran Anti-virus and spyware software on it
but that didn't clean the registry as far as I can tell, so, after hours of
doing a Windows repair install, then running multiple anti-virus and
anti-spyware programs (which removed a lot of trojans, etc), the next time
we booted it would not show a logon screen. We tried once more with the
same result so did it one last time, and instead of running the anti-
programs, recovered data and information she wanted to keep and wiped out
the drive and started a fresh install. We still have no idea what the site
was that dumped all these trojans, etc, tanked Sophos, Microsoft AntiSpyware
and Spybot all within a few seconds, would not allow starting in safe mode,
and stopped a logon screen from showing.

She should have a clean system for now.
Thanks for your help.
Mich

"Carey Frisch [MVP]" <cnfrisch@xxxxxxxxxxxxxxx> wrote in message
news:%23b3rEdI7FHA.1032@xxxxxxxxxxxxxxxxxxxxxxx
> Many viruses are designed to fatally corrupt and destroy the
> operating system. You can always remove the virus file,
> but the damage caused by the execution of the malicious
> virus code has already been done. Try the following:
>
> How to Perform a Windows XP Repair Install
> http://www.michaelstevenstech.com/XPrepairinstall.htm
>
> If the "Repair Install" is unsuccessful, then you need to
> start from scratch and perform a "Clean Install".
>
> Clean Install Windows XP
> http://www.michaelstevenstech.com/cleanxpinstall.html
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> -------------------------------------------------------------------------------------------
>
> "M Skabialka" wrote:
>
> | A friend at home was at a web-site and Sophos anti-virus popped up that
> a
> | virus had just showed up. She ran Sophos but it froze trying to remove
> it.
> | When she tried to reboot it wouldn't boot, and when she tried to boot to
> | safe mode it asked which drive to use; she chose the right one (she has
> | three) and it got so far in booting then froze again. I haven't seen
> the
> | machine yet, but will this weekend.
> |
> | Are there any anti-virus programs that can be installed on a floppy or
> CD to
> | run a scan on this Windows XP Home machine?
> |
> | Or some other way of getting rid of this virus which she doen't know the
> | name of?
> |
> | Please help!
> | Thanks,
> | Mich
>


.

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