WindowsXP Pro Service P2 - Lost Help Files


I have been using my Sony VAIO with Service Pack 2 for over a year now
and have all of a sudden lost my help files. Clicking on the help and
support icon does nothing and when I try to access help in Excel, Word
etc, even though the help topics are there when the dialogue boxes open
they are completely blank.

I have been told to do a repair from the Windows XP disk, but
unfortunately the Sony VAIO comes with pre-installed software and the
restore disks do not have the facility to reinstall or repair windows,
only the option to restore bck to original state.

I have tried a system restore but that didn't work. Doing a clean boot
didn't work either and gong into services management indicates that
help is started.

Would borrowing a window XP pro disk from someone else and trying to do
a repair work or would the product key be different?
If anyone has any ideas out there I would be pleased to hear them.

Bryan
not


--
Bryan Wilson
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Relevant Pages

  • RE: drvmain.sdb and SP2 Problem
    ... Here is the full error message: ... Service Pack 2 Setup Error ... Size on Disk: 8.50 KB ... If i replace the current file with the one from my restore cd, ...
    (microsoft.public.windowsupdate)
  • Re: Services causing hangs/freezes
    ... You are playing games on your new Computer. ... wipe the disk clean and try again. ... Thinking that the MS update somehow got corrupted i installed service pack ... In the event viewer i am not told which one of the ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: IS THIS A HOPELESS CASE FOR SERVICE PACK 2? PLEASE HELP
    ... It is never a good idea to undo/uninstall a Service Pack using System Restore. ... If the Clean Install gives you WinXP SP1, skip SP2 and install SP3 and all post-SP3 updates instead. ...
    (microsoft.public.windowsxp.general)
  • Re: SFC Issue after running Win XP Service Pack 3
    ... XP Installation disk). ... integrated into the installation code, it will ALWAYS ask for an XP ... installation disk with the same level of Service Pack integrated into ... that SFC REQUIRES "an OS Disk containing the same Service Pack Level ...
    (microsoft.public.windowsxp.general)
  • Re: Why does Vista delete all Restore Points
    ... A service pack does not corrupt the system???? ... And besides ALL the restore points were gone even on a recovery ... Your Installation Specialist ... It may bring to light corruption that already exists, ...
    (microsoft.public.windows.vista.general)