Re: How To Get New Product Key
- From: "Shenan Stanley" <newshelper@xxxxxxxxx>
- Date: Wed, 16 Nov 2005 16:49:25 -0600
Tafeille wrote:
> There was a long discussion on here recently about getting a new
> Product Key. Support personnel said it could not be done...if you
> lost it or it was never included with your computer, then you were
> out of luck. I just got off the phone with Microsoft Customer Service
> at (800) 936-5700. I had a MS Office XP Professional w/Publisher
> version 2002 OEM Product...3 disc set. The two Product Key numbers on
> the CD case would not work. It took approximately 5 minutes of
> answering some questions regarding my name, company, address, etc. I
> was put on hold for 2 minutes and then provided with a new Product
> Key. And it worked fine. And there was no charge.
Depends on your situation and what proof you have of ownership and/or how
well you can gloss over the finer points.
Anything is possible.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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