Help! Keyboard frozen at login screen


Hi all,

Following an application crash and a shutdown/reboot to clear up the
mess I am unable to login because XP is no longer recognizing the
keyboard. The network shares are available so I know the OS is
running, but I cannot login on the console or through Remote Desktop
[which was/is activated].

The keyboard is PS/2 and works in BIOS or if I boot a DOS floppy or
the Windows CD - so I know the hardware is ok. The mouse is USB and
it works so I can't tell if other PS/2 devices are kaput. The system
is XPpro sp2.

Safe mode is no help ... I can't log in. I tried using the boot menu
to revert to last working configuration, but that didn't work either -
I tried safe mode boot first so that probably fouled me up. I also
found an earlier post in this forum recommending using Recovery
Console to replace KBDHID.SYS with I8042PRT.SYS. When I looked there
was no kbdhid.sys file. I took a chance and created one but it made
no difference.

I have an emergency OS partition on the machine so I will be busy for
a while making sure all the data is safe. I'm hoping someone here can
lead me back to a working machine without blowing away the OS in the
main partition and starting over as it will take me several days to
reinstall everything.

Please reply here because my email is on the cursed partition.

Thanks,
George
--
for email reply remove "/" from address
.

Relevant Pages

  • Re: HELP, IM LOCKED OUT
    ... Using that keyboard, I set the ... Boot into Safe Mode (stab F8 key during booting, ... and login as John and use your new password. ... I believe he is talking about logging in the default admin account ...
    (microsoft.public.windowsxp.general)
  • RE: Keyboard Failure at Login
    ... Considering that the keyboard is working fine and since you told it is ... working fine in bios. ... Check if you can login to Safe Mode. ...
    (microsoft.public.windowsxp.accessibility)
  • Re: HELP, IM LOCKED OUT
    ... Using that keyboard, I set the ... Boot into Safe Mode (stab F8 key during booting, ... and login as John and use your new password. ...
    (microsoft.public.windowsxp.general)
  • Re: No HDD in Recovery Console
    ... So try your old keyboard! ... | Yup - tried safe mode, but it still needs a login and as soon as Windows ...
    (microsoft.public.windowsxp.general)
  • Re: Word freezes, then crashes
    ... That would certainly point towards a couple of possibilities: a graphics driver problem or hitting the wrong keyboard combo. ... I guess when you navigate, you are using the arrow keys and Ctrl+End, Ctrl+Home and similar combinations to navigate. ... and today again, as I said, while working in 'Safe mode', I experienced the ... It seems to me that the freeze always happens at more or less the same ...
    (microsoft.public.word.application.errors)