Re: Won't stop rebooting

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

This is where the hidden account called 'Administrator' comes in. Boot, hitting F8 as the
BIOS info goes to black to get the Menu and take Safe Mode. That should then at 'Welcome'
include an icon for 'Administrator'; if not hit CTL-ALT-DEL twice to get a logon dialog,
enter the explicit name Administrator and assume that password is null, so Enter
immediately.

In Control Panel - User accounts, change the account you normally use to an Administrator
account. Reboot to that account and resume the removal process.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org

Jerry wrote:
> Great, I've been able to d/l the Symantec removal tool
> but when I run it it says I'm not logged on as the
> adminstrator. I have an account with my name that has
> administrator rights. When I look in "User Accounts" I
> don't see Administrator listed as one of the accounts, or
> the only other account, mine.
> I thought that if I am able to open the User Accounts
> list without a password prompt that that means I'm logged
> in as the administrator.
> Is there a way around this?
>
> Thanks,
> Jerry
>
> Bert Kinney wrote:
>> Yes.


.

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