Re: Trying to Love IBM support for sp2

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Oops, typ, I meant Microsoft.

Sorry.
"CurtB" <CurtB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4D02D877-B8EF-42FA-9BBC-CBA4501969D9@xxxxxxxxxxxxxxxx
> John, Sorry, but I can't help you with your issue. I was just wondering,
> how
> is IBM involved in support for SP2?
>
> "John Price" wrote:
>
>> I am still trying to love IBM.
>>
>> I have a problem with sp2, so I found my way to the support page for sp2
>> at
>> Microsoft. Honest to god, it offers a phone number to call for unlimited
>> support. The problem is that if you try to talk to someone he advises
>> that
>> he is not technical and there is no direct line to Support. The other
>> choices lead back to the page
>> http://support.microsoft.com/oas/default.aspx?gprid=6794
>> where you came from. The only option available there is email with
>> someone
>> far far away who answers once per day or every other day.
>>
>> Has anyone found any other way?
>>
>>
>>


.



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