Re: how many users ok?

okay, if you want, here goes.
there are a few things you can do.
First off, did you download and install Trojan hunter?
also, you can go to that same Major Geeks site, and download and install
Hijack This. Follow instructions then post your HT log at Castlecops,
http://castlecops.com/forums.html

Also, what specifically do you have in your msconfig startup tab, how many
items and what are they?
Don't flash your BIOS anymore, it can be very risky.
I personally would ditch Norton, easier said than done..it's a bugger to get
rid of. I'd go with AVG, or Avast, both have free versions.
Task manager..look for anything that has an enormous amount of RAM usage,
jot it down and post it.
I don't remember if you posted your internet connection info, dialup, or
what?
Also, have you run a disk cleanup? Right click your Local C:
drive>properties>disk cleanup.
This will delete a bunch of files. Now, while you are there, and before you
hit okay to cleanup those files, click on the MORE Options tab, there you
will find an option to remove all but the most recent restore points. You
can do that, or you can turn off system restore entirely, which will free
up some space, but be advised it removes all restore points. Once done, you
can turn it back on.
What is your browser, IE, I suppose..oh well, that's okay. :)
If you use IE, go to tools>internet options> then on the temp internet
files, delete cookies, and files.

Don't mess with Services.

Now, do this,
click start>administrative services>event viewer.
What you are looking for are entries with a red error indicator. You can
click on those for a brief explanation, then each will have a link that you
can click that will open a Help & Support article, that may ( or may not )
have a bit more info, or at least yet another link.;)


Okay, now do this,
right click MY computer>properties>advance tab>performance >settings. Click
'Let windows choose what's best for my computer' okay, or apply your way out
of that.



<TRABEM> wrote in message news:ubhag15ortii9m1q4rs0cu499t3rn4f6b7@xxxxxxxxxx
>
>>
>>here is an article that helps explain task manager, etc.
>>http://www.expresscomputeronline.com/20030915/techspace01.shtml
>>
>
>
> OK, the Task Manager explanation was very nice-just the sort of basic
> info I needed. Thanks to you and Fitz for getting me there
> (eventually).
>
> This is a problem that started when the computer was new. It was
> always a slug, right from the Dell factory. Willie in India, which was
> the Dell chosen technical representative didn't know his keyboard from
> a hole in the ground and basically told me if I couldn't give him more
> specific information, he couldn't help me.
>
> So, the warranty came and went......we ended up with this mess.
> Perhaps I should have been more persistent, but I repeatedly asked to
> talk to a technician in the US, then a US based Service Manager. No
> good, they told me this wasn't possible. I basically gave up at that
> point.
>
> I should also say that I found their phone number with a google search
> and called directly (to the headquarters in the US). When I asked to
> talk to Mr. Dell, they told me he didn't talk to customers and the
> operator told me she would be fired if she put me through to him. She
> offered me his fax number, but I never followed through.
>
> Anyway, in the last couple of months, the problem has gotten worse.
> Each time I look into something, the computer comes up clean. To this
> day, I cannot identify WHY it's so slow..everything I look at says
> it's ok or scans clean.
>
> I did go online to update drivers last week and there was a link to
> talk to a Dell technician. Since I couldn't find my hard drive in the
> list of driver updates, I clicked on the link. A few minutes later, a
> tech came on.verified I had the latest driver already and told me to
> flash the bios (which failed when I had tried it earlier in the day).
> So, they told me to try again, and I went from an A25 to an A32
> bios......but it made no difference in the problem.
>
> The technician told me the first step in this troubleshooting
> procedure would be to access the Dell Diagnostics, which are hardware
> diagnostics in ROM (I think). Anyway, my system passed all the
> hardware tests.........
>
> So, Dell Service has gotten better, but we were still stuck with the
> lemon and they sure aren't going to do anything about it now (almost 2
> years later)!
>
> Hopefully new buyers aren't exposed to the off-shore out-sourced
> technical assistance they used to provide:>:
>
> Anyway, I did look at the url's you gave, and in some detail, looked
> at the task manager. Even with the more advanced information, I'm not
> seeing WHY or WHAT the problem is.
>
> I'm working on step 9 of a 13 step process given to me by a Microsoft
> MSIE. It's also very detailed and there is a backup for the backup.if
> you know what I mean. But, nothing seems to show up as an error.
>
> Before closing, I should say that my brother in law has the Dell
> Inspiron 1150, which is nearly identical (same processor speed, PC2700
> instead of PC2100 ram, both systems are bottom end systems that sold
> for the same price). When we ran them side by side, he had
> applications opened, edited files and closed before my computer
> finished displaying the desktop!
>
> I do Spice electronic circuit simulations, which are computationally
> intensive. The support group for the software has an unofficial
> 'benchmark' circuit for testing computer speed. My system runs the
> benchmark 3 times slower than other similar systems do.
>
> I'm resisting the reinstallation of the OS, especially since I have no
> evidence it is corrupted....hopefully it won't come down to that.
>
> I did add another 128 MB of ram (going from 256 to 384 MB), but my
> wife says it didn't seem to make any difference to her. I noticed that
> it boots faster and the time between the login and the desktop being
> displayed is faster. Other than that, the additional ram made little
> difference.
>
> Thoughts?
>
> Thanks.
>
> T
>


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