Re: XP BSOD reboots SP2
- From: "Joshua Smith [MSFT]" <joshsm@xxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 17 Aug 2005 13:43:24 -0700
Hi Jeff,
To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot
There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.
This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me (remove "online") back. Good Luck,
Joshua Smith
OpenGL Test Lab
Microsoft
-----
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"Jeff" <jeep@xxxxxxxxx> wrote in message
news:1124247060.128768.311900@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Hello-
>
> I have the following computer components:
>
> AMD 2.8G celeron 32 bit
> ASUS p4p800Dx motherboard
> 512M RAM
>
> Harddrive - tried 2.
>
> The problem:
>
> Several days ago as I was working in Word my computer,
> which has been running mostly on with various reboots,
> for about 2 years now, suddenly gave me the BSOD. I reboot
> (didnt pay attention to what it said thinking it was a fluke),
> started up and worked fine for 10 minutes, then froze. Hit reset
> and computer would no longer boot. I came back 2 hours later and
> turned it on and it boot. Worked fine for a while, then froze. Same
> issue, wouldnt reboot after a reset.
>
> Finally it wouldnt boot at all. After about 1 full day of playing
> around
> got a new p4p800 motherboard and at least I would get a bios screen
> now.
>
> The current problem (After reloading XP onto another HD on another
> computer
> and un-checking 'reboot on failure' in the control panel, is the
> following
> BSOD:
>
>
> A problem has been detected and Windows has been shut down to prevent
> damage to your computer.
>
> If this is the first time you've seen this Stop error screen,
> restart your computer. If this screen appears again, follow
> these steps:
>
> Check for viruses on your computer. Remove any newly installed
> hard drives or hard drive controllers. Check your hard drive to make
> sure it is properly configured and terminated.
>
> Run CHKDSK /F to check for hard drive corruption and then
> restart your computer.
>
> Technical Information:
>
> *** STOP 0x0000007B (0xF9E49528, 0xC0000034, 0x00000000, 0x00000000)
>
>
>
> Other interesting info:
>
> With XP SP2 reloaded onto new HD (maxtor), this new OS/HD combo works
> fine in another PC box (AMD celeron 2.4G, not sure the rest). If I put
> same disk in my 'bad' PC box, I get that BSOD above.
>
> Ive swapped the video card, memory, power supply. There arent any
> other boards in 'bad' PC box to swap or change out. The only thing
> left
> is the CPU and it seems to get to 'safe mode' just fine. At this point
> Ive spent about 20 hours or so swapping stuff and going back and forth
> to
> Fry's electronics trying to figure out whats wrong.
>
> Lastly, it would be *awefully* nice of XP NOT TO set the default
> behaviour to Reboot on failure so at least we had *SOME* information
> about
> what the problem was!!! Their answer appears to be, we had a problem,
> lets just reboot and it might clear itself up!
>
> Thanks for any help,
> Jeff
>
.
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