Re: CHM HTML Help Files Broken

Tech-Archive recommends: Fix windows errors by optimizing your registry

See if these commands help, from Start-Run:

regsvr32 itss
regsvr32 jscript

Then, clear the IE TIF and the %Temp% folders. Try opening the CHM file now. (Also, see if you can open the existing CHM files in the Help folder c:\windows\help\access.chm )

The following note was posted by Pete Lees.

<quote>
Delete or rename the file hh.dat, which you should find in this
hidden subdirectory:

\Documents and Settings\%username%\Applicatio­­n Data\Microsoft\HTML
Help

The hh.dat file stores user-specific information on all the HTML Help
files on your system (favourite topics, changes that you've made to the
size and position of a help window, etc.), and can cause the files to
misbehave if it has somehow been corrupted. Windows will create a new
version of hh.dat when you next open any .chm file.

</quote>



--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"John Gibson" <jgibson24@xxxxxxxxxxx> wrote in message news:%23MxIRqinFHA.3120@xxxxxxxxxxxxxxxxxxxxxxx
No, they are local files... As a test to make sure the .chm file itself isn't corrupted I downloaded the examples from http://www.mapilab.com/outlook/email_archiver and for example the Address: (URL) when I right click / properties on the Page cannot be displayed page is:

res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm#mk:@MSITStore:C:\archive_sm.chm::/index.htm

Thanks

"Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxx> wrote in message news:O55xujinFHA.3312@xxxxxxxxxxxxxxxxxxxxxxx 
John,

Are you trying to view CHM files over the network?

--
Ramesh, Windows XP MVP
http://windowsxp.mvps.org


"John Gibson" <jgibson24@xxxxxxxxxxx> wrote in message news:eud$PdinFHA.572@xxxxxxxxxxxxxxxxxxxxxxx
Any compiled HTML Help files (.chm) I try to open I get "The page cannot be displayed".

The Contents/Search tabs work fine but anything I click on get the "The page cannot be displayed". page.

The properties are:

res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm#mk:@MSITStore:[PATH]

where [PATH] is the path to the .chm file.

Any suggestions on how to fix this?

Thanks





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