Re: DVD-RW drive won't detect a DVD-RW Disc

Lol, sorry about that, I forgot that Microsoft doesn't allow you to post
attachments.

Anyway...
Model #: 52l4059012
Model: Toshiba CD/DVDW SD-R5372
ID String: ??? Not sure about this one
Firmware Version #: TU53

I hope this helps.

"Jaymon" <Jaymon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:18AC5BED-02AD-49EB-961C-4284A19A51E7@xxxxxxxxxxxxxxxx
> And forgot to attach ie..paste it to the post...Yeah, I can tell you where
> to
> go fuzzball!!!!!
> Just kidding....
>
> Make an model #? Toshiba what? ID string and firmware ver #?
>
> j;-)
>
> "Brandon" wrote:
>
>> I forgot to run the tool before, so I just ran it, and attached the
>> results
>> to this post. I also went to Toshiba's home page, but they apparently
>> only
>> have that site for their printers and such. If you can tell me where to
>> go
>> to get the updates, if any, I'd apprecaite it.
>>
>> "Jaymon" <Jaymon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:6E504AC9-0CBB-4B5D-9596-3CE9F55C7428@xxxxxxxxxxxxxxxx
>> > Did you mention your burning software that you use? You may need to
>> > update
>> > that software and the firmware for the drive and or drivers if they
>> > apply
>> > for
>> > your drive from the drives OEM's web site..
>> >
>> > Did you run the Nero info tool to know the ID string and firmware ver
>> > for
>> > the DVD-RW drive in question?
>> >
>> > j;-)
>> >
>> > "Brandon" wrote:
>> >
>> >> Before I start, I should tell you all that I am re-posting this with
>> >> all
>> >> of
>> >> the original correspondence at the end.
>> >>
>> >> I've done as described, put both drives back into their proper place
>> >> on
>> >> the
>> >> tape and into the proper order (DVD-RW - master, DVD-ROM - slave). On
>> >> a
>> >> hunch, I decided to pop in a DVD-R disc, and this was detected just
>> >> fine.
>> >> I
>> >> also put in a DVD-RW disc, but it was not detected. Seeing as how I
>> >> have
>> >> data I want to append to an old DVD-RW disc, is there anything left to
>> >> do?
>> >>
>> >> Original correspondence follows:
>> >> ------------------------------------
>> >> "Jaymon" <Jaymon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:19EE5962-8FF6-416D-83FA-B0BA137C62E7@xxxxxxxxxxxxxxxx
>> >> >Ok, you had a dvd rw drive and replaced it with a new one and are
>> >> >still
>> >> >having the same problem or is it a new problem.
>> >> >
>> >> >Ok, so we can ID your drive download the nero info tool and run it.
>> >> >Also, see the drive string and firmware ver, maybe this will help you
>> >> >id
>> >> >both drives so I can help solve or point you in the right direction.
>> >> >
>> >> >Go to the site below and get the nero info tool.
>> >> >http://www.iomagic.com/Firmware/NeroInfotool/NeroInfoTool_221.zip
>> >> >
>> >> >Go here to see the drive string and firmware ver# for the info tool.
>> >> >http://www.iomagic.com/Firmware/NeroInfotool/neroinfotool.html
>> >> >
>> >> >j;-)
>> >>
>> >> "Brandon" wrote:
>> >>
>> >> > I just checked the jumper settings for the drive, and they were
>> >> > identical
>> >> > to
>> >> > the one I had compared it to, so the jumpers are set correctly.
>> >> >
>> >> > "Jaymon" <Jaymon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> > news:19EE5962-8FF6-416D-83FA-B0BA137C62E7@xxxxxxxxxxxxxxxx
>> >> > > Ok, you really need to get the jumper issue right first. On the
>> >> > > quick
>> >> > > installation guide for a retail boxed drive it should tell you or
>> >> > > you
>> >> > > should
>> >> > > see a picture or diagram, sometimes it is on the top of the unit
>> >> > > itself.
>> >> > > If
>> >> > > you look closely at were the jumper pins are and just above on the
>> >> > > green
>> >> > > circuit board, some have small letters as in m,s,cs .
>> >> > > Also, the data cable as you look at it has three connectors the
>> >> > > one
>> >> > > at
>> >> > > the
>> >> > > end is for the top or master and the middle one is for the slave
>> >> > > the
>> >> > > last
>> >> > > one
>> >> > > (blue usually) goes to the mother board.
>> >> > > It's a good idea to set any new device the same as the others, if
>> >> > > your
>> >> > > system was bought OEM, then CS is used for HD and CD devices from
>> >> > > the
>> >> > > factory. If you are adding the DVD burner under the original
>> >> > > device
>> >> > > that
>> >> > > was
>> >> > > set for CS then the burner should be set to CS as well. The 2nd
>> >> > > IDE
>> >> > > channel
>> >> > > will handle 2 devices, as well the 1st IDE channel's devices are
>> >> > > the
>> >> > > hard
>> >> > > drives also set to CS from the factory. Now if they, the HD's are
>> >> > > set
>> >> > > master
>> >> > > and slave on the 1st channel, then so should the devices on the
>> >> > > 2nd
>> >> > > channel
>> >> > > be set the same way.
>> >> > >
>> >> > > Check the web site of the drive in question for a diagram or
>> >> > > install
>> >> > > guide
>> >> > > and while there you may need to chat online to get a firmware
>> >> > > update
>> >> > > if
>> >> > > available, just explain your dilemma with XP since SP2 update.
>> >> > > Also
>> >> > > ask
>> >> > > about
>> >> > > the media you are trying to burn to, it needs to be compatible
>> >> > > too.
>> >> > >
>> >> > > j;-)
>> >> > >
>> >> > > "Brandon" wrote:
>> >> > >
>> >> > >> I am currently using Sonic Record! version 7.3. I cannot format
>> >> > >> the
>> >> > >> disc, and when I open the program with a blank disc in the drive,
>> >> > >> it
>> >> > >> just
>> >> > >> says to insert a disc. When I open the program with an
>> >> > >> un-recordable
>> >> > >> disc
>> >> > >> it can detect it no problem. As for how the drive jumpers are
>> >> > >> set,
>> >> > >> I
>> >> > >> have
>> >> > >> the DVD-ROM set for Master, but I'm not too certain on the DVD-RW
>> >> > >> because
>> >> > >> it
>> >> > >> does not have any markings on it. I believe I set it for Cable
>> >> > >> Select
>> >> > >> based
>> >> > >> on how I compared it to that of the previous DVD-RW.
>> >> > >>
>> >> > >> "Jaymon" <Jaymon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> > >> news:20FD7E9A-C8D7-4797-8270-5BCF2D04309B@xxxxxxxxxxxxxxxx
>> >> > >> > The blinking is normal the steady light means it's ready.. What
>> >> > >> > burning
>> >> > >> > app
>> >> > >> > are you using? Can you format the disk?
>> >> > >> >
>> >> > >> > Also, you said you switched the drives, are they both on the
>> >> > >> > same
>> >> > >> > secondary
>> >> > >> > IDE channel and set to computer select? There are jumpers on
>> >> > >> > the
>> >> > >> > drive
>> >> > >> > M,S,CS
>> >> > >> > and it depends how the jumpers are set. If both are set to CS
>> >> > >> > computer
>> >> > >> > select, then you can switch them without changing the jumpers,
>> >> > >> > However,
>> >> > >> > if
>> >> > >> > the 1st drive is set to M for master and the 2nd drive is set
>> >> > >> > for
>> >> > >> > S
>> >> > >> > slave
>> >> > >> > then you will have created more of a problem.
>> >> > >> >
>> >> > >> > Windows XP will not burn or format new media for you, you will
>> >> > >> > need
>> >> > >> > to
>> >> > >> > use
>> >> > >> > the software that came with the DVD-RW drive to format for
>> >> > >> > either
>> >> > >> > drag
>> >> > >> > and
>> >> > >> > drop burning like a floppy or erase the disk to burn and or
>> >> > >> > copy
>> >> > >> > video
>> >> > >> > clips,
>> >> > >> > DVDs. Use the software's Wizard to help you decide the proper
>> >> > >> > burning
>> >> > >> > technique.
>> >> > >> >
>> >> > >> > j
>> >> > >> >
>> >> > >> > "Brandon" wrote:
>> >> > >> >
>> >> > >> >> Sorry about that. I went into BIOS and inserted a blank DVD
>> >> > >> >> and
>> >> > >> >> it
>> >> > >> >> did
>> >> > >> >> the
>> >> > >> >> same thing as win Windows: blinked roughly 25 times and then
>> >> > >> >> stopped
>> >> > >> >> blinking. I also opened up the tower and changed the
>> >> > >> >> positions
>> >> > >> >> of
>> >> > >> >> the
>> >> > >> >> DVD-ROM and DVD-RW drives just to see if anything different
>> >> > >> >> would
>> >> > >> >> happen,
>> >> > >> >> but no. I seriously doubt that it is a hardware problem,
>> >> > >> >> because
>> >> > >> >> again,
>> >> > >> >> this is a brand-new drive.
>> >> > >> >>
>> >> > >> >> Shenan Stanley wrote:
>> >> > >> >> >>
>> >> > >> >> >> For some reason, my DVD-RW drive(s) (I've bought more since
>> >> > >> >> >> this
>> >> > >> >> >> started to happen) will no longer detect writable DVDs or
>> >> > >> >> >> CDs.
>> >> > >> >> >> I
>> >> > >> >> >> installed a new DVD-RW burner earlier, about 30 minutes ago
>> >> > >> >> >> actually,
>> >> > >> >> >> and when I inserted a blank DVD-RW, the drive blinked
>> >> > >> >> >> several
>> >> > >> >> >> times
>> >> > >> >> >> and then just stayed lit. I'm fairly certain that this is
>> >> > >> >> >> a
>> >> > >> >> >> Windows
>> >> > >> >> >> problem instead of a drive problem. Can anyone help me with
>> >> > >> >> >> this?
>> >> > >> >> >
>> >> > >> >> > Shenan Stanley wrote:
>> >> > >> >> >> If you go into your system BIOS (before Windows ever loads)
>> >> > >> >> >> and
>> >> > >> >> >> then
>> >> > >> >> >> eject the empty drive bay, insert a DVD and watch the
>> >> > >> >> >> light -
>> >> > >> >> >> what
>> >> > >> >> >> happens?
>> >> > >> >> >
>> >> > >> >> > Brandon wrote:
>> >> > >> >> >> I know that it laready detect regular DVDs and CDs in
>> >> > >> >> >> Windows.
>> >> > >> >> >> I
>> >> > >> >> >> forogot to mention that.
>> >> > >> >> >
>> >> > >> >> > Okay - but that does not answer the question asked..
>> >> > >> >> >
>> >> > >> >> > How does it react when Windows is out of the picture. You
>> >> > >> >> > were
>> >> > >> >> > quick
>> >> > >> >> > to
>> >> > >> >> > blame Windows - this is why I gave you the test to see how
>> >> > >> >> > the
>> >> > >> >> > drives
>> >> > >> >> > react when Windows is NOT in the picture.
>> >> > >> >> >
>> >> > >> >> > Or, are you saying it no longer pops up in Windows and ask
>> >> > >> >> > uyou
>> >> > >> >> > what
>> >> > >> >> > to
>> >> > >> >> > do
>> >> > >> >> > with the blank CD/DVDs and this is your problem? Can you
>> >> > >> >> > still
>> >> > >> >> > write
>> >> > >> >> > to
>> >> > >> >> > the blank CD/DVDs using whatever method you had grown
>> >> > >> >> > accustomed
>> >> > >> >> > to
>> >> > >> >> > using
>> >> > >> >> > *if* you go through the application(s) manually (without
>> >> > >> >> > notification
>> >> > >> >> > from
>> >> > >> >> > Windows that you have inserted a blank CD/DVD)?
>> >> > >> >> >
>> >> > >> >> > Have you checked the properties of the drive (the recording
>> >> > >> >> > tab
>> >> > >> >> > specifically, and the autoplay tab) to make sure they are
>> >> > >> >> > configured
>> >> > >> >> > properly?
>> >> > >> >> > Do you have more than one CD/DVD writer currently in your
>> >> > >> >> > system
>> >> > >> >> > (at
>> >> > >> >> > the
>> >> > >> >> > same time) and do they both react like this?
>> >> > >> >> > What application(s) do you use to burn CD/DVDs?
>> >> > >> >> >
>> >> > >> >> > --
>> >> > >> >> > Shenan Stanley
>> >> > >> >> > MS-MVP
>> >> > >> >> > --
>> >> > >> >> > How To Ask Questions The Smart Way
>> >> > >> >> > http://www.catb.org/~esr/faqs/smart-questions.html
>> >> > >> >> >
>> >> > >> >>
>> >> > >> >>
>> >> > >> >>
>> >> > >>
>> >> > >>
>> >> > >>
>> >> >
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>


.

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