Re: XP Pro & USB memory devices

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I'll give Dell a call, but everything else works on the USB ports (mouse,
printer, and an MP3 player) I just seem to have problems with mass storage
devices.

"BCP" <BCP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2F140DB1-6882-4576-A946-F6037868AB4B@xxxxxxxxxxxxxxxx
>I think you need to speak to Dell.
> Do you know that the USB ports work ok? Do other USB things work ok?
> When I first got my Dell I had a problem with a mouse on a USB port, I
> rang
> Dell and they were very helpful and talked me through loads of tests etc
> and
> in the end we established the USB port (or setup) was the problem, and
> unfortunately I had to reinstall windows.... but it worked fine after that
> and Dell were a great help.
> Good luck,
> BCP
>
> "Matt" wrote:
>
>> I have a Dell XPS with Win XP Pro with all updates installed and it won't
>> recognize any of the USB memory
>> card readers or jump drives I try. I've tried 2 different memory card
>> readers and 4 different jump drives and it just won't recognize any of
>> them.
>> I either get a "Unknown Device...No drivers are installed for this
>> device"
>> error or it will recognize the device and then as soon as I try to access
>> the info it will loose the device and treat it as if it isn't even
>> connected
>> at all. And there aren't any drivers for any of them listed on their
>> websites... at least not for XP. Any ideas what might be going wrong?
>>
>>
>>
>>
>>


.

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