Can I reinstall Help & Support or reinstall/repair Win XP to enab

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My Help and Support stopped working about the same time I installed the free
utility GhostScript / Gsview so that I could view postscript files.

I tried posting a question on another usenet newsgroup, but the answer of:
click on install on the C:\windows\inf\pchealth.inf file - resulted in a
search for the file dataspec.xml in the C:\windows\inf\i386 directory -

Unfortunately, such directory does not exist on my C: drive. Furthermore,
the "K:\I386" directory of my Original Win XP Home CD does not contain any
file named "dataspec.xm_ or .xml"

And beyond that, I ordered a new Win XP SP2 CD, which just now arrived by
mail - and there is no "K:\I386" directory on that CD, nor does the CD
apparently contain any file called "dataspec" (including dataspec.*).

Another effort toward resolution occurred via another usenet post I read,
which suggested opening the XP command line feature and executing a system
status command, that displayed enabled services - I used that method, and
switched the Help and Support service off and then on again. Such action did
not in-fact enable the Help feature (including, of course restart), despite
the indication that the Help and Support service was enabled.

I am, and have been, running a purchased-CD version of Win XP Home, with a
downloaded SP2 revision (I have not installed the new Win XP SP2 CD).

Basically, I want to find out the means and methods for enabling my Win XP
SP2 Help and Support feature, that apparently has been disabled or otherwise
rendered inoperative.

Is a reinstall of Win XP possible and the best choice? What are the other
options?

Thank you for your courteous attention to this matter.

Best regards,
Josh Fey

.

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