RE: Blank screen on login



Minutes before, I tried to boot the machine (after shutting down the machine
by choosing shutdown directly from the start menu) without log-in at the
welcome screen, but I chose to shut down instead. The next time I booted up,
it’s perfectly normal! I logged in and then logged out, and then I shut down
the machine and booted it again. It’s also perfectly normal! The problem
seems disappeared! I guess the problem may have been solved some time earlier
than doing the above procedure, but I cannot tell you when and how. But I
think I should mention that I had used the windows disk defragmenter some
time earlier. At that time, I believed the windows might not load probably
due to serious fragmentation problem of my hard disk. But in my case, the
problem was not solved just after running the windows disk defragmenter.
Perhaps the machine needs to be on and off several times before it becomes
stable? I don’t know. Hope the above information is useful to someone like me.

Best Regards,
Peter Lee

P.S. I am not quite sure the English Windows terms shown on the English
Windows XP. The terms I used are translation from Chinese.

"Peter Lee" wrote:

> I think I should add the following information:
>
> 1. My laptop runs windows xp home edition sp2 (Chinese version). It has only
> 192 MB ram.
> 2. If I use the hibernation workaround, the login/welcome screen does not
> display normally for the whole screen on the second boot. However, I am able
> to recognize it, fill in the password and pass it. Everything becomes
> perfectly normal after passing that screen. If I use the shutdown method from
> the start menu directly, everything is normal for the next boot-up, including
> displaying the correct things in the login/welcome screen.
>
> I hope the above information helps to diagnose the problem. Thank you.
>
> Best Regards,
> Peter Lee
>
> "Peter Lee" wrote:
>
> > I have similar problem. The problem is on my Asus laptop M1A. My windows XP
> > was upgraded from Windows ME. The blank login screen problem occurred when I
> > first booted my windows XP. At that time I thought that was my display
> > driver's problem, so I boot in safe mode and install the most updated i815
> > display driver and then I got a usable windows xp for any supported display
> > resolution for a while. However, I recently converted my FAT32 file system to
> > NTFS (I had not done so during upgrade). After that, the windows xp boot up
> > like what you described, it pass the splash screen and the screen becomes
> > blank when it should be showing the welcome/login screen. But I found that it
> > can hibernate/sleep by pressing the power button and everything returns
> > normal when it powers up again. I have tried to reinstall the display driver,
> > check for virus, perform a "repair installation" (it seems working before
> > windows update), etc. with no sign of solving the problem. Before today, I
> > have to boot the machine twice --- boot to blank screen first and then press
> > the power button to hibernate and then on again --- in order to use my
> > laptop. However, I found another workaround today --- choose shutdown the
> > machine from the start menu directly, not logoff first and then choose
> > shutdown, which I used this method previously, for shutting down the machine.
> > Then the machine can boot up normally next time! I don't know why it works,
> > but it suggests the problem it is not a display driver problem, it's a
> > Microsoft's fault.
> >
> > I hope somebody from Microsoft can figure out why the two methods of
> > shutting down the machine are so different (which can determine whether my
> > blank login screen problem appears or disappears) and release a patch to put
> > it in windows update, so that all the users suffering this can solve the
> > problem. Thank you.
> >
> > Regards,
> > Peter Lee
> >
> >
> > "nicki_bee" wrote:
> >
> > > Hello
> > >
> > > I wonder if anyone can help me. I have tried looking for a solution on
> > > the web for this and I can’t seem to find anything that quite
> > > matches my problem.
> > >
> > > I have a Dell Inspiron 2500 which is a few years old. I have not
> > > recently installed anything new onto it or added new hardware or
> > > anything, but the other day i switched it on and it appeard to be
> > > starting up fine. The Dell screen comes up, the Windows startup splash
> > > screen appears then the screen goes blank. The laptop continues to
> > > load properly (i think) as you can hear the start up music and
> > > everything loading up, but the screen is blank, (tho the colour of it
> > > down change to a slight lighter shade of black!).
> > >
> > > I have tried outputting to a different monitor - which does exactly
> > > the same as the laptop screen - displaying the start-up stuff then
> > > blank screen before the login bit.
> > >
> > > When i start up the laptop in safe mode and VGA mode it works fine. I
> > > have tried changin the resolution in these modes to a lower one
> > > 600x800 (the refesh rate is set to 60) but this does not solve the
> > > problem. I have installed all recommended XP updates, scanned for
> > > viruses and spyware but there’s nothing there, tried to use the
> > > troubleshooting tools in Help and Support but not really sure what im
> > > doing and it says everything is fine!
> > >
> > > Can anyone pelase help, I am at a loss what to do. Could it be some
> > > sort of hardware failure with my graphics card maybe?! Dont know much
> > > about that sort of thing.
> > >
> > > Thanks very much :)
> > >
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> > >
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