Re: Functionality problems with Ebay UK website - a Norton Antivirus 2004 user...

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Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"grahams" <no-spam-please.grahams.it@xxxxxxxxxx> wrote in message news:dbh7p0$qls$1@xxxxxxxxxxxxxxxxxxxxxxx
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> Hello everyone
>
> I have posted this query in the hope of helping my friend using the Ebay UK
> website....
>
> Although I am aware of known problems between Norton Antivirus 2004
> preventing some functionality of the Ebay UK site... I am unsure if anyone
> has experienced a problem like this...
>
>
> When selecting the item to sell, say a book on birds of the feathered kind
> <grin>
>
>
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> 1. Firstly you click on the category for 'BOOKS'
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> 2. Then select e.g. 'NON FICTION BOOKS'
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> 3. From here, she is unable to progress any further - when in fact you
> should progress onto 'NATURE/OUTDOORS'
>
> 4. Then 'BIRDS/BIRD WATCHING'
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>
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> I've tried running through steps 1-4 on my own PC - and it works whereas she
> is unable to progress onto step 4.
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> btw She has already attempted to delete cookies; but that doesn't solve her
> problem.
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> She is currently running the following;
>
> Windows XP V2002, Service Pack 2
> Norton Antivirus 2004
> Internet Explorer 6 v6.0.2900.218
> Office 2003
>
>
> I am using;
>
> Windows XP V2002, Service Pack 1
> Zonelabs ZoneAlarm
> Internet Explorer 6 v6.0.2800.1106
> Office XP
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> Any thoughts? Please help by posting a reply!
>
>
> my address; no-spam-please.grahams.it@xxxxxxxxxx
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> (remove 'no-spam-please.' before sending)
>
>
>
> Many thanks in anticipation
>
>
> Graham
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