Re: XP SP1 Offer Remote Assistance Permission Denied

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Probably the Windows Firewall on the card.

875357 - Troubleshooting Windows Firewall settings in Windows XP Service Pack 2:
http://support.microsoft.com/default.aspx?kbid=875357



--
Mark L. Ferguson
FAQ for Windows Antispy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
"ALakritz" <ALakritz@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:EEA484BB-4016-4F88-9CEF-C937ECFBD39B@xxxxxxxxxxxxxxxx
> Hi,
> We are trying to use the offer remote assistance xp feature in our domain.
> We can do this fine from HP desktop to HP desktop. We can do it fine from
> IBM laptop to HP Desktop. We can not do it from IBM Laptop to IBM laptop or
> from HP Desktop to IBM laptop. All systems ar either XP or XP SP1.
>
> We have figured out that something on the laptop must be blocking it. We
> have checked rsop on all systems as well as remote assistance gp entries.
>
> Any ideas what might be blocking it?
> Thanks for your ideas.


.



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