XP Pro User - Can't Find W2K Domain

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I am having a strange problem with a user logging onto a W2K domain
controller. They have an Acer tablet and are using Windows XP Pro with
SP2. After pressing CTL+ALT+DEL and typing in the username/password,
the system pauses for a bit and then states that no domain controller
is available. The error message occurs even after several attemps at
logging on. However, after unplugging the LAN cable, logging on again
(choosing the domain rather than local computer) and the re-connecting
the LAN cable - the user was able to browse the network shares. I have
never seen this type of behaviour and can't seem to find anyone else
who has had this problem. Hopefully someone has some ideas.

.

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