Re: still can't get control panel to open
- From: ultra_classic <UseLinkToEmail@xxxxxxxxxxxxxxxxx>
- Date: 1 Jul 2005 23:42:38 -0400
"ricardo" wrote:
>I am having a problem with not being to open control panel. When I
try
>
>to open it I get an error message stating that an erro has occured
and
>
>do I wish to send it to microsoft. I click no and then get the
message
>
>explorer.exe and shell32.dll had errors.
>I have been able to isolate this to Norton Internet Security 2005.
>If I don?t have NIS2005 installed control panel opens as
>expected. But
>as soon as I install NIS2005 control panel becomes a problem again.
>
>Surely someone else has come across this same problem.
>Any offers of help appreciated.
>TIA
Greetings ricardo,
Just wondering if you have resolved your problem?
If possible could you post the exact Error Message you are getting
verbatim and please leave nothing out?
Shell32.dll errors are very difficult to track down. They usually mean
there is a conflict. In this case I would say probably a conflict with
Explorer and one of the NIS 2005 Plugins. But without the exact
message it?s going to be difficult to track down.
Please post back and let us know.
Best regards,
ultra_classic :)
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