Crashes on multiple folder openings

Running Windows XP media and have begun to crash when I try to open multiple
folders from Start. If I have a folder already open, in other words, and try
to open another by going to Start>My Computer>Documents, for example, Windows
reports a problem (but no error number) and crashes me back to an empty
screen. I've tried system restore to no avail.

Any advice on how to look for the solution?

Thanks.
.

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