Re: Welcome screen

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Can your friend boot the computer in Safemode?? If so, try doing a
system restore back to the last known good configuration. Either that
or do a virus scan.

Hope that will help!

On Thu, 30 Jun 2005 16:08:15 -0400, "Gaga6"
<hel3ngaga6hwNOSPAM@xxxxxxxxxxxxx> wrote:

>I have a friend who is having problems with her computer. When she boots,
>she gets the blue welcome screen and nothing else. No taskbar, no mouse
>pointer, exc. She can't even bring up the task manager. The Welcome screen
>just sits there forever without going anyplace.
>
>When she reboots, the same thing happens. She tried going to chkdsk. It
>showed some corrupted spots on the disk, which supposedly was corrected.
>When she rebooted... the Welcome screen was back with nothing changed.
>
>If you have any suggestions I can tell her, I'd appreciate it.

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