Re: DCOM Event ID 10009

Glad you problem is sorted Ralph.

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Ralph S." <RalphS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:84668AE3-40A5-484A-AD08-FCA950DFED84@xxxxxxxxxxxxxxxx
> Will,
>
> Thank you. I went to the site you referenced and the very first post had
> my
> answer. It was the software for my HP Laserjet Printer. HPBPRO.EXE was
> generating the error. Downloaded HP latest up. Problem solved.
>
> Regards
> Ralph S.
>
> "Will Denny" wrote:
>
>> Hi
>>
>> Please see if the following helps:
>>
>> http://www.eventid.net/display.asp?eventid=10009&source=DCOM+
>>
>> --
>>
>> Will Denny
>> MS-MVP Windows Shell/User
>> Please reply to the News Groups
>>
>>
>> "Ralph S." <RalphS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:CFB8FB51-6F98-4BF6-B692-85204E39B937@xxxxxxxxxxxxxxxx
>> > The system event log in one of my PCs is recording the following error
>> > message every 40-45 seconds against two other PCs in my wired network.
>> > The
>> > other PCs are not recording such an error.
>> >
>> > DCOM was unable to communicate with the computer %1 using any of the
>> > configured protocols.
>> >
>> > Event ID 10009
>> >
>> > This is not a new PC and it has been running this configuration for
>> > several
>> > months. The best I can determine is the problem started 2 weeks ago
>> > around
>> > the time Norton Ghost and eTrust Firewall were installed. I have
>> > installed
>> > tested and reinstalled both products but the problem existed in all
>> > combinations.
>> >
>> > The defined network file shares and printer shares are working. There
>> > are
>> > no
>> > old printer share definitions defined anywhere.
>> >
>> > The registry entry for rpc DCOM protocols is ncacn_ip_tcp followed by
>> > ncacn_spx.
>> >
>> > Virus scans are negative.
>> >
>> > The problem does not seem impact performance. The PC is running Windows
>> > XP
>> > Home Edition SP 2. The other PCs being named in the error are running
>> > Windows
>> > XP Home Edition SP 2 and Windows 98 SE. All critical fixes are up to
>> > date
>> > on
>> > all PCs.
>> >
>> > These PCs are not using Exchange, Outlook or SQL Server. The
>> > configuration
>> > is a simple home network using a Linksys wireless route with a 4 port
>> > switch.
>> >
>> > Any ideas on how to debug this problem would be appreciated.
>> >
>>
>>
>>


.

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