Re: desktop shortcuts/Outlook email links, don't work; XP says "Ca

Ms Max,

Nice to hear that the URL shortcuts issue is fixed. For the Help and Support issue, here is a couple of options starting with a DLL registration. (Proceed to next method if one fails to resolve the problem):

Type in Start, Run dialog:

  helpctr -regserver
  regsvr32 itss
  regsvr32 hhctrl.ocx
  regsvr32 jscript

Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm

In _nothing_ helps, try reinstalling HelpCenter:

Open %systemroot%\inf folder and locate the PCHealth.inf file (might show as PCHealth in W.Explorer). Right-click the file and choose "Install". Insert your XP CD when prompted. If you have a Service Pack installed, be sure to point to the %Windir%\i386\ServicePackFiles folder, or your slipstreamed XP CD (if available).

There is also another comprehensive rebuild method for Help and Support, but I don't think that's required.

Could I create a personal icon for you? 

That would really be cool :) Thanks! BTW, do you run a website?

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
http://windowsxp.mvps.org

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx


"Ms Max" <MsMax@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:233BBFDB-E686-44BF-9768-C595FC1F4353@xxxxxxxxxxxxxxxx 
Ramesh! You're WONDERFUL; this makes 2 for 2 for you as far as
my needing help goes.

The directions for going to Control Panel-Add/Remove-Set Program Access &
Defaults-Custom, worked like a charm. All the links work again.

On an aside, my Start Menu item, Help & Support still doesn't work.
I wasn't sure if this problem was related to the shortcuts not working,
and now that they DO work, again, I immediately went to try the Start Menu
item, Help and Support, to see if it magically functioned again. But, it still
does not. The XP Window in blue that opened with all kinds of options
for help does not materialize; nothing happens at all when I click on Help
and Support. I rarely use this function, so I can manage around it
when I need help, but since you've been such a wiz-kid of magic help
every time you've answered one of my questions, I figured it couldn't
hurt to ask.

p.s. (is there some way I can Thank you, personally, for all your help
to me thus far? One thing I do relatively well, is make icons. Could I
create a
personal icon for you? If not, do please know I am very, very appreciative
of all your help, in any case!!!!)

With all my thanks!
Ms. Max



"Ramesh, MS-MVP" wrote:

Hi Ms Max,

To set Internet Explorer as the default (this repairs the file association
settings as well), try this:

For XP SP1 and above:

From Control Panel, open Add/Remove Programs applet, and choose Set Program
Access and Defaults button. Click the Custom button once. From the list that
appears, select Internet Explorer and then click the OK button.

For Windows XP with or without an SP, you may try this REG file:
http://windowsxp.mvps.org/reg/IE_Default_Browser.reg

NOTE: The Programs Files path is set for C:\, in the REG file. If you have
Windows installed in a different drive, alter the drive-letter and Path in
the REG file, using a text editor like Notepad.

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
http://windowsxp.mvps.org

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx


"Ms Max" <MsMax@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2A1DE00D-761F-4B3D-BBE1-39BC9F7BCAF6@xxxxxxxxxxxxxxxx
> Dear Mike,
> I was SOOO hopeful this nifty IE fix you sent, would work. But, it did
> not.
> I still get the error message of Cannot Find www.... when I click a
> desktop
> shortcut, but now, instead of a blank IE page popping up, I get my home
> page
> of Google come up.
>
> After finding the IEFix to not have worked, I redid that scan for XP
> (sfc/scannow) and also did a rescan of the IE repair command. With each
> step
> I also rebooted just be sure it all took. But I'm in the same problem I
> started out with.
>
>
> On a side note, when I copy a shortcut url and plug it into my taskbar
> google window on the bottom of my desktop (same line as the Start > button),
> the Google doesn't work now, either. I paste the url into the little
> window
> and prior to the iefix.exe, I could click on the icon and this managed > to
> get
> me into IE and the page I was wanting to go to. Now it doesn't work. > The
> url
> gets pasted, but the icon to make it go to the webpage, does nothing.
>
> Yikes, what do I do NOW???
>
> "MAP" wrote:
>
>> Ms Max wrote:
>> > My system runs XP Professional WITH SP1, but NOT SP2 updates. My
>> > browser is IE 6.0.2800.1106.xpsp1.020828.
>> >
>> > Problem: when I click on a desktop shortcut, Windows gives me an >> > error
>> > message that says it Can't Find the url, and then a blank IE window
>> > opens with the address box blank, as well. 

.

Loading