Re: Can't log off / Switch Users / Shut down.

I'd suggest taking a llok at the system event logs. Click the Start button,
then go to Run and type (or copy and paste) the following:

eventvwr.msc /s

This will bring up the Event Viewer MMC add-on. Look through the Application
and System subcategories for any events that states an error, you will
notice these as the X in a red circle.
After you find one, most of the time there will be a hyperlink, click on it,
select Yes to the dialog box, and it will take you to the Help and Support
Center and provide information on that specific error event.

--
Micah E.
A+ Cert.


"Sadhu" <Sadhu@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CE8DBB73-88A5-4516-A834-3C780DA24125@xxxxxxxxxxxxxxxx
>I have Windows XP Pro with Service Pack 2 and the lastest Dell Precision
> Workstation Bios (A07) and all updates on Windows. I still have problems
> switching users or shutting down (computer locks up) although I have the
> cursor but now Cntrl+Alt+Del reboot functionality.
>
> I don't see that any information on the knowledgebase addresses my
> problem,
> since everyone says to either update the bios of your computer or install
> the
> latest Windows Service pack. I have all of that, and I still have these
> problems with my product.
>
> Note I can sometimes switch between 2 users but can't always open the
> third
> user, and I try to log off one of the users so that I can open the third
> user, the computer locks up at "Saving Settings."
>
> Any ideas?
>
> "Tim Haughton" wrote:
>
>> I'm sure a lot of support messages start with "I was tweaking my
>> machine and...". And this one is no exception.
>>
>> My laptop had been struggling a bit for speed, so I went in for some
>> savage pruning courtesy of the performance tweaks on tweakxp.com.
>>
>> I uninstalled a load of stuff that wasn't really needed, and turned off
>> a few services that I thought I could live without. Shock. I now have a
>> problem.
>>
>> There are two human user accounts, mine - an admin account, and my
>> wife's - a limited account. Not always, but occasionally, when I switch
>> users from my account to my wife's, she loses the ability to switch
>> back, shut down, log off, standby etc.. The only way to get out of it
>> is to do a hard shut down.
>>
>> Any suggestions on what the culprit might be. This is an intermittent
>> problem.
>>
>> WinXPSP2.
>>
>> Cheers,
>>
>> Tim H
>>
>>


.