Re: desktop shortcuts/Outlook email links, don't work; XP says "Can't
- From: "MAP" <mikepawlak2REM@xxxxxxxxxxxxxx>
- Date: Mon, 27 Jun 2005 11:55:31 -0400
Ms Max wrote:
> My system runs XP Professional WITH SP1, but NOT SP2 updates. My
> browser is IE 6.0.2800.1106.xpsp1.020828.
>
> Problem: when I click on a desktop shortcut, Windows gives me an error
> message that says it Can't Find the url, and then a blank IE window
> opens with the address box blank, as well.
>
> The first remedy I tried was running the command, sfc/scannow, which
> then asks for my XP Prof install disk and hunts for missing/corrupt
> files (I got this advice from
> www.homecomputerrepaironline.com/geektips/index.cfm?id=66&geek_cat=3).
> This didn't fix the problem.
>
> Next I tried a similar fix of IE by running the command: rundll32.exe
> setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf (I
> got this advice from
> http://www.dougknox.com/xp/tips/xp_ie_reinstall.htm). This also did
> not repair the problem.
>
> Next I did a reinstall of the IE 6.0 SP1 program, hoping this would
> correct things. This didn't work, either.
>
> As a last resort, and I don't know if this is related or not, but in
> the Start Menu when I click on Help & Support, nothing happens, no
> window opens and I'm not given that page where I can choose from all
> sorts of Windows internal help options.
>
> My idea was to do a restore back to 3 days prior when links and
> shortcuts were working fine. I finally went to Start
> Menu/Programs/Accessories/System Tools to get the Restore function
> and then did a restore to 3 days back, 1 week back and 2 weeks back.
> Each time the system took about 20-30 minutes to perform the restore
> function, and each time it finished by telling me that it had made NO
> CHANGES to the system. Why is that????
>
> In any case, I still have my original problem, the desktop shortcuts
> don't work. Nor do any of the links in emails in Outlook.
>
> Any help and suggestions would be greatly appreciated, I'm just a wee
> bit frustrated! I'm not a total newbie, and I did what things I
> imagined and/or was told would help, and I'm still with the same
> problem.
>
> Thank you.
http://windowsxp.mvps.org/IEFIX.htm
--
Mike Pawlak
.
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