Re: HH.exe and .chm files are not cooperating

Tech-Archive recommends: Fix windows errors by optimizing your registry

XxLicherxX,

> Thanks for your response, You are correct that the problem is a result
> of the 896358. I copied the help file over to the local drive and it
> worked great. I even downloaded the update to another system and got
> the same behavior. I have looked at the knowledge base articles and the
> workarounds, but these don't solve the problem. How do I uninstall this
> update?

You can do so via Control Panel > Add/Remove Programs. You'll need to
select the Show Updates checkbox at the top of the Add or Remove
Programs dialog box to see the update.

Before you do this, I'd be inclined to give the registry fix one last
try. If you save the following text to a file called MaxAllowedZone.reg
and then run this on one of the affected machines, can you then access
HTML Help files stored on the network from that machine?

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions]
"MaxAllowedZone"=dword:00000001

--
Pete (Microsoft Help MVP)

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